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Forum Discussion
Netgear Service is Horrible Horrible Horrible
I own two RBK750's, one each of two homes. For months now, neither has been manageable because I can't access the router either through the web interface nor the mobile app (iOS). So frustrating. ...
This worked for the satellite, thank you. How can it be true that this community is 10000x more helpful than Netgear's own support staff? Mind-numbing. If my customer support team behaved anything remotely like Netgear's, I'd fire them on the spot.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
I hear you -- while you fine folks helped me cope, I definitely would not describe the state of Netgear's router software as being solved. I have zero confidence that I could go through this process again without many problems.
I did however make a backup file first thing. Fool me once, shame on you Netgear. Fool me twice, shame on me!