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Forum Discussion
epsilonkore
Apr 24, 2021Apprentice
Netgear support (lack of) on $950 Orbi 853 during hardware warranty
I purchased the top of the line Orbi RBK853 in October of 2020 to replace my RBK53 system. It has been realtively reliable except for one issue that popped up around February, if I move it around... ...
FURRYe38
Apr 24, 2021Guru - Experienced User
Has this been happening since you got the systm?
Contact a forum moderator to see what your options are.
- epsilonkoreApr 24, 2021Apprentice
I only started noticing it in February, when I direct connected my desktop to the router.
The direct connected Windows desktop would show immediatly when a connection failed, and I realized it was when I physically moved cables or the router itself around on the desk.
Before that, for months, I had sub gig speeds on my backhauled satellites (I have gig fiber, and even my old RBK53 system would give me gig wired speeds at the satellite). Of course, in retrospect, I should have checked then to see if the wired connect had failed and it was using wireless (later confirmed this was my issue) and that sourced from the Orbi routers lan port short that occurs.
I have not contacted a moderator here, but with your suggestion I will.
- FURRYe38Apr 24, 2021Guru - Experienced User
Good Luck.