NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Zipsy
Nov 01, 2020Aspirant
Network Round Trip Time Spikes ever few Seconds on Orbi ax4200 RBR750
When pinging google on command prompt the ping rises occasionally, but when playing games like valorant the network round trip time or ping spikes up every like 2 seconds.
- Nov 18, 2020
Just finished troubleshooting and experimenting with everything I could. The thing that was causing it was actually the power extenders! When changing the router plug into an actual outlet in the wall the wifi was great. It was lightning fast. At least I know now.
Mikey94025
Nov 16, 2020Hero
Zipsy wrote:Thanks for the help but I don't think it's my routers fault anymore. The orbis are doing great :). I bought a brand new nighthawk from costco and it has the same pattern of ping.
How odd! What kind of device are you pinging from, are there any network switches between that device and the router, etc.? It may be good to set things up in isolation, e.g., just the router and the device doing the pinging but not connected to the internet, and test ping the router from the device. Slowly add other components to your network until you figure out what is causing the time spikes to start again.
Zipsy
Nov 18, 2020Aspirant
Just finished troubleshooting and experimenting with everything I could. The thing that was causing it was actually the power extenders! When changing the router plug into an actual outlet in the wall the wifi was great. It was lightning fast. At least I know now.
- FURRYe38Nov 18, 2020Guru - Experienced User
What are these power extenders? Power cords or a dievice?
Zipsy wrote:Just finished troubleshooting and experimenting with everything I could. The thing that was causing it was actually the power extenders! When changing the router plug into an actual outlet in the wall the wifi was great. It was lightning fast. At least I know now.
- ZipsyNov 18, 2020Aspirant
My bad didn't know what they were before. They're power strips.
- FURRYe38Nov 18, 2020Guru - Experienced User
Oh ok. So some bad power strips were the cause. Thank you for letting us know. Good find.
Enjoy now. :smileywink:
- ZipsyNov 20, 2020Aspirant
Now I am having a problem with super bad packet loss anything I can try to fix?
- ZipsyNov 20, 2020Aspirant
The bad packet loss is not coming from my gate since when pinging my gate the ping is fine but on sites like google it's really bad and the request times out soemtimes because of this packet loss
- ZipsyNov 20, 2020Aspirant
To clarify this is whenever another certain device is online.
- FURRYe38Nov 20, 2020Guru - Experienced User
What other devices do you have online and what are they doing when you see this problem?
- ZipsyNov 20, 2020AspirantIts a particular tv and it is watching videos.