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Forum Discussion
FURRYe38
Feb 22, 2025Guru - Experienced User
New - Orbi RBR/RBS 850/860 and 960 series Firmware Version 7.2.7.15 Released
Enhancements: 02/21/2025
Added Router Protection support.
Bug Fixes:
Fixed a WiFi connection stability issue.
Fixed various bugs.
Security Fixes:
This firmware addresses securit...
tmk1991
Apr 23, 2025Aspirant
Orbi 960 constantly rebooting randomly throughout the day at no specific time. Tried re-installing firmware and same result. Just rolled back to V7.2.6.21 to see if it helps.
FURRYe38
Apr 23, 2025Guru - Experienced User
Does the front LED on the RBR turn PINK and blink white when this happens?
Does the UpTime on the RBRs web page under Advanced Tab/Show Stats have same time frame change as the routers IP address/debug.htm?
It's mentioned in the first post for this thread that if issues are seen after a FW update, to perform a factory reset and setup from scratch. I did this on my 850 series and saw 30 days good up time with no reboots. Not same HW however same FW code base. Please give this a try with v.15 FW loaded.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended. I saw odd reboot issues a couple of years ago on my 850 and 960 series. Was using UTP cabling. After switching to STP cabling, no more reboots.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Try disabling the following and see:
Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter.
tmk1991 wrote:
Orbi 960 constantly rebooting randomly throughout the day at no specific time. Tried re-installing firmware and same result. Just rolled back to V7.2.6.21 to see if it helps.