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New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
The new firmware is a complete bust for me. Wireless throughput dropped to 20Mbit/sec from over 400Mbit/sec with an iPhone SE only 10 feet from the router. Even worse, I cannot manually retreat the firmware for the RBK750 because it prompts to ask if I really want to install older firmware but gives *NO* option to continue with the operation - only a visible cancel button to abort the update. I can retreat the satellite with no problem.
Ater you installed this version of FW, did you continue to use the system with or with out a reboot, power cycle or factory reset and setup from scratch?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
ddkumar wrote:The new firmware is a complete bust for me. Wireless throughput dropped to 20Mbit/sec from over 400Mbit/sec with an iPhone SE only 10 feet from the router. Even worse, I cannot manually retreat the firmware for the RBK750 because it prompts to ask if I really want to install older firmware but gives *NO* option to continue with the operation - only a visible cancel button to abort the update. I can retreat the satellite with no problem.
I had a very stable, high-throughput configuration with firmware version 3.2.18 with an RBR750 and RBS750; Xfinity Gigabit internet through a MB8600 modem. After updating to the new firmware, wireless speeds are basically gone. While this is concerning, the biggest immediate issue is the disappearance of the ability to retreat the firmware for the router. As I mentioned, you only have the ability to cancel the firmware update now. It will not let me proceed to downgrade the router firmware even though I can downgrade the satellite. This seems like a huge bug.
Ater you installed this version of FW, did you continue to use the system with or with out a reboot, power cycle or factory reset and setup from scratch?
ddkumar wrote:I had a very stable, high-throughput configuration with firmware version 3.2.18 with an RBR750 and RBS750; Xfinity Gigabit internet through a MB8600 modem. After updating to the new firmware, wireless speeds are basically gone. While this is concerning, the biggest immediate issue is the disappearance of the ability to retreat the firmware for the router. As I mentioned, you only have the ability to cancel the firmware update now. It will not let me proceed to downgrade the router firmware even though I can downgrade the satellite. This seems like a huge bug.
Hello Community,
The downgrade from FW v4.6.3.7 back to 3.2.18.1 is not supported. Therefore you will notice that there isn't an option to click "Yes". May you try performing a factory reset if you are attempting to revert back a firmware version and send me a private message if your issue persists.
Thanks,Christian
Christian_R I've sent you a private message, but haven't heard back from you.
Christian_R wrote:Hello Community,
The downgrade from FW v4.6.3.7 back to 3.2.18.1 is not supported. Therefore you will notice that there isn't an option to click "Yes". May you try performing a factory reset if you are attempting to revert back a firmware version and send me a private message if your issue persists.
Thanks,Christian
