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Forum Discussion
FURRYe38
Jul 13, 2021Guru - Experienced User
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
- Sep 13, 2021
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
ddkumar
Jul 16, 2021Star
The new firmware is a complete bust for me. Wireless throughput dropped to 20Mbit/sec from over 400Mbit/sec with an iPhone SE only 10 feet from the router. Even worse, I cannot manually retreat the firmware for the RBK750 because it prompts to ask if I really want to install older firmware but gives *NO* option to continue with the operation - only a visible cancel button to abort the update. I can retreat the satellite with no problem.
FURRYe38
Jul 16, 2021Guru - Experienced User
Ater you installed this version of FW, did you continue to use the system with or with out a reboot, power cycle or factory reset and setup from scratch?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
ddkumar wrote:The new firmware is a complete bust for me. Wireless throughput dropped to 20Mbit/sec from over 400Mbit/sec with an iPhone SE only 10 feet from the router. Even worse, I cannot manually retreat the firmware for the RBK750 because it prompts to ask if I really want to install older firmware but gives *NO* option to continue with the operation - only a visible cancel button to abort the update. I can retreat the satellite with no problem.
- ddkumarJul 16, 2021Star
I had a very stable, high-throughput configuration with firmware version 3.2.18 with an RBR750 and RBS750; Xfinity Gigabit internet through a MB8600 modem. After updating to the new firmware, wireless speeds are basically gone. While this is concerning, the biggest immediate issue is the disappearance of the ability to retreat the firmware for the router. As I mentioned, you only have the ability to cancel the firmware update now. It will not let me proceed to downgrade the router firmware even though I can downgrade the satellite. This seems like a huge bug.
- FURRYe38Jul 16, 2021Guru - Experienced User
Ater you installed this version of FW, did you continue to use the system with or with out a reboot, power cycle or factory reset and setup from scratch?
ddkumar wrote:I had a very stable, high-throughput configuration with firmware version 3.2.18 with an RBR750 and RBS750; Xfinity Gigabit internet through a MB8600 modem. After updating to the new firmware, wireless speeds are basically gone. While this is concerning, the biggest immediate issue is the disappearance of the ability to retreat the firmware for the router. As I mentioned, you only have the ability to cancel the firmware update now. It will not let me proceed to downgrade the router firmware even though I can downgrade the satellite. This seems like a huge bug.
- ddkumarJul 16, 2021Star
Router and satellite were both power cycled after updating (multiple times). Again, my short term crisis is the loss of the ability to restore to an older firmware version for the router because the wireless speeds with the new firmware are now consistently only 20Mbit/sec. I'd gladly go back to version 3.2.18 until the dust settles but I can't!