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Forum Discussion
FURRYe38
Jul 13, 2021Guru - Experienced User
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
- Sep 13, 2021
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
Africansun
Aug 03, 2021Tutor
I have an RBR750 with one RBS750 attached.
Was connected to cable modem by Ethernet and running in AP mode. All working great.
Recently was prompted to update firmware by orbi app. Now Wi-Fi completely unstable in AP mode - allowing connection for seconds at a time. Works ok in router mode but blocks internal traffic to server attached to cable modem. Completely useless since firmware update last week. I have tried rolling back the firmware - can do so on Satellite but blocked on router.
Major bug in new firmware. Any suggestions?
FURRYe38
Aug 03, 2021Guru - Experienced User
Factory reset and setup from scratch with same version on both RBR and RBS.
Africansun wrote:I have an RBR750 with one RBS750 attached.
Was connected to cable modem by Ethernet and running in AP mode. All working great.
Recently was prompted to update firmware by orbi app. Now Wi-Fi completely unstable in AP mode - allowing connection for seconds at a time. Works ok in router mode but blocks internal traffic to server attached to cable modem. Completely useless since firmware update last week. I have tried rolling back the firmware - can do so on Satellite but blocked on router.
Major bug in new firmware. Any suggestions?
- AfricansunAug 03, 2021Tutor
Hi FURRYe38
Thanks for the response.
I have factory reset twice - and set up.
Both router and satellite on the same firmware (4.6.3.7).Problem comes when I change from Router to AP mode (as it was before the firmware upgrade).
The wifi connects devices for about 30 seconds and then drops - and network disappears from available networks on phone, tablet and laptops.
becomes totally unresponsive.
- Gatorade2000Aug 03, 2021Apprentice, next suggestion will be donate your orbi and buy something else. Here , it is so easy to say factory reset the device. I havent seen an official statement from Netgear yet. Their paid support after 90days is a scam too.I buy their stuff from Costco and dump it back if there is such an issue
- ThaladorAug 04, 2021Apprentice
Gatorade2000 wrote:
, next suggestion will be donate your orbi and buy something else. Here , it is so easy to say factory reset the device. I havent seen an official statement from Netgear yet. Their paid support after 90days is a scam too.I buy their stuff from Costco and dump it back if there is such an issueExactly what I have done. I am already prepared that if I get force updated I take a trip back to Costco
- FURRYe38Aug 03, 2021Guru - Experienced User
Is the RBR using Dynamic or Static IP address configuration?
What is the brand and model of the host router that the RBR is connected too when in AP mode?
And you have the RBR in AP mode connected to the host router using the Yellow WAN port on the RBR?
Africansun wrote:Hi FURRYe38
Thanks for the response.
I have factory reset twice - and set up.
Both router and satellite on the same firmware (4.6.3.7).Problem comes when I change from Router to AP mode (as it was before the firmware upgrade).
The wifi connects devices for about 30 seconds and then drops - and network disappears from available networks on phone, tablet and laptops.
becomes totally unresponsive.