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New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
Try changing CTS to 2347 and try disabling AX mode on the RBR temporilty to see if the decices will connect and remain connected?
Are the RBS directly connected to the RBR or is there a LAN switch in between the RBR and RBS? if there is, what is the brand and model of this switch?
Distance between the RBR and RBS is relavant in wireless or wired mode. Distance CAN impact operation in either mode.
The more information we can get and get to NG the better.
Jeff-531 wrote:
Zero parental controls.
Auto / 48 for channels.
CTS is 64 as I never changed the default. I get bumping it up but it shouldn't be kicking attached devices off the network / disconnecting my satellites nor should it make every device connect to the route when the satellites are up. They are randomly going off the mesh and reconnecting. As a matter of fact, I have two devices which cannot even join the network now. I've deleted them from the system and tried to have them join back - no dice with the main WiFi but can on Guest.
This is a QC issue and not a plug and play device at the moment.
FURRYe38 wrote:Try changing CTS to 2347 and try disabling AX mode on the RBR temporilty to see if the decices will connect and remain connected?
Are the RBS directly connected to the RBR or is there a LAN switch in between the RBR and RBS? if there is, what is the brand and model of this switch?
Distance between the RBR and RBS is relavant in wireless or wired mode. Distance CAN impact operation in either mode.
The more information we can get and get to NG the better.
Jeff-531 wrote:Zero parental controls.
Auto / 48 for channels.
CTS is 64 as I never changed the default. I get bumping it up but it shouldn't be kicking attached devices off the network / disconnecting my satellites nor should it make every device connect to the route when the satellites are up. They are randomly going off the mesh and reconnecting. As a matter of fact, I have two devices which cannot even join the network now. I've deleted them from the system and tried to have them join back - no dice with the main WiFi but can on Guest.
This is a QC issue and not a plug and play device at the moment.
Yes there is a switch. It is not the issue as it is feeding everything else in the house for the wired network. If it was the issue, I'd have other issues. Everything I can have wired is. Essentially it's modem-->router-->switch-->network feeds throughout the house.
If connecting directly to the RBR is the solution, then Netgear has the issue as that is not acceptable networking on their end.
I've changed the CTS but still cannot re-connect some devices.
I appreciate the suggestions and I'm probably sounding argumentative and I apologize. Everything worked fine before 4.6.3.7 was forced. It's probably been this way for a week+ and I discovered it on Tuesday when everything went crazy. I downgraded the satellites, re-upgraded them and did two factory resets on the router. This is too much work for a home networking device.
- I am having the same problem with you, connection between Orbi and satellite become unstable, it’s doesn’t show any lights when connection drop, it’s so strange.
I know it’s happening when my devices show weak WiFi signal, that’s mean I am not connecting the satellite in my room. What is the brand and model of this switch?
Understand the frustrations. Also tring to collect as much information on this as well. Helps NG support and those beyond.
Jeff-531 wrote:
Yes there is a switch. It is not the issue as it is feeding everything else in the house for the wired network. If it was the issue, I'd have other issues. Everything I can have wired is. Essentially it's modem-->router-->switch-->network feeds throughout the house.
If connecting directly to the RBR is the solution, then Netgear has the issue as that is not acceptable networking on their end.
I've changed the CTS but still cannot re-connect some devices.
I appreciate the suggestions and I'm probably sounding argumentative and I apologize. Everything worked fine before 4.6.3.7 was forced. It's probably been this way for a week+ and I discovered it on Tuesday when everything went crazy. I downgraded the satellites, re-upgraded them and did two factory resets on the router. This is too much work for a home networking device.
Jeff-531 wrote:I appreciate the suggestions and I'm probably sounding argumentative and I apologize. Everything worked fine before 4.6.3.7 was forced. It's probably been this way for a week+ and I discovered it on Tuesday when everything went crazy. I downgraded the satellites, re-upgraded them and did two factory resets on the router. This is too much work for a home networking device.
How did you downgrade?