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New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
I’ve been in touch with Christian_R and provided details, given assurance that support would get in touch with me. Still radio silence.
Just can’t figure out why NG don’t communicate this as a known issue and provide any estimates for when a resolution is provided.
For a novice, average home user this is surely a good reason for returning the entire kit.
Starting to think I’m glad I still have my aging Google WiFi lying around and start (yet again) trawling the web for a new wifi 6 mesh solution that can cover my requirements…
Just can’t figure out why NG don’t communicate this as a known issue and provide any estimates for when a resolution is provided.
For a novice, average home user this is surely a good reason for returning the entire kit.
Starting to think I’m glad I still have my aging Google WiFi lying around and start (yet again) trawling the web for a new wifi 6 mesh solution that can cover my requirements…
RayBan_21 wrote:
I’ve been in touch with Christian_R and provided details, given assurance that support would get in touch with me. Still radio silence.
Just can’t figure out why NG don’t communicate this as a known issue and provide any estimates for when a resolution is provided.
For a novice, average home user this is surely a good reason for returning the entire kit.
Starting to think I’m glad I still have my aging Google WiFi lying around and start (yet again) trawling the web for a new wifi 6 mesh solution that can cover my requirements…
Yeah, I have my old 50 unit laying around that is up and running and zero issues other than I have to place the satellites. I upgraded because it is three years old and the router was starting to have issues that required a reboot every 2-3 days.
So, I'm in the same boat. Either I go back to my older Unifi stuff and look at some updated APs, but that is not an ease of use solution when I am not around OR I am thinking about the TPLink stuff from Costco - either 60 or the M9.
Thankfully my 753 is still within its return window to Costco if I do not see a new firmware update by the middle of next week. Completely unacceptable release. My 50 seems to be fine but we will wait and see on that as well. My confidence in NG has gone down considerably - and I have some of their switches as well.
- My kit is still within return as well. I ended up with this setup due to great reviews after struggling with an asus xt8 kit that completely fell thru on delivering the coverage I needed. I wouldn’t complain if NG would step up and sort the issue within a tolerable time frame - but then again I don’t know what the underlying problem is. I’ll start reading up on any experiences on Velop MX4200, though I don’t know if that is better (or as good as the Orbis could be if they would jus work as intended).
I don't get why it seems over and over the end user seems to end up being the test subject. There are issues being reported that based on release notes should not even be remotely close to being affected. This is not isolated to Netgear.