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New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
Try disabling AX Mode on the RBR. Others are seeing better operation with AX mode disabled.
NG is aware of this and is working on it.
titaniumrx8 wrote:
Sometime last night, the fw update hit my rbr750 with 2 sats. I knew something was up because performance on web was SLOW! There were a couple of failures and anomalies that needed attention.
1. The Orbi app saw the RBR750 as a Nighthawk router. I needed to clear cache, storage and force stop the Orbi app. Upon restarting, the RBR was visible but no sats.
2. I could web log in to either sat but neither sat had any connected devices. Every device was listed under the router, even devices that are too far away to connect to the router without a working mesh.
3. The sat closest to the router had the new fw but the more distant sat had the prior fw. I did a factory reset twice before the sat would move through the flashing white-flashing blue-solid blue-lightsout sequence.
4. Logged back into the sat and it updated the fw. Now all three devices are on the new firmware. Still nothing connected to the sats.
5. Went around the house rebooting devices. Upon checking, some devices are now connected to the nearest device, some were still connected to the furthest.
6. Some devices which were always connected on 5ghz are now connecting on 2.6ghz and won't switch over to 5 even though they previously connected that way. (2 x 4k rokus which can't deliver a stable 4k picture without more bandwidth.
7. A Samsung smart tv shows in the Orbi app device manager that it's only connected on a 6mb link but when I test the tv it has 85mbs (only have 100mbs service so that's normal). This appears to be another reporting issue emanating from the new firmware.
So, the update process is flawed (the second router needed manual intervention to complete the update). The data presented in the app and web are incorrect. All in all, a fail on Netgear's part.
If this doesn't get sorted out quickly, this will go back to Costco.
Turns out one of my satellites bricked with the upgrade to 4.6.3.7, so I went to Costco and swapped for a new Orbi this afternoon.
Currently at 3.2.16.22_1.4.9 curious to see how long before I am forced to 4.6.3.7.
It really is stupid that Netgear force upgrades. It is beyond stupid to force upgrade people in AP mode. In AP mode, some other device is responsible for routing, security etc.
- Netgear employees stupid people in engineering. Seems their UX team is better
IF you have your Orbi in AP mode, you could block the update service at your host router.
Ragar99 wrote:
Turns out one of my satellites bricked with the upgrade to 4.6.3.7, so I went to Costco and swapped for a new Orbi this afternoon.
Currently at 3.2.16.22_1.4.9 curious to see how long before I am forced to 4.6.3.7.
It really is stupid that Netgear force upgrades. It is beyond stupid to force upgrade people in AP mode. In AP mode, some other device is responsible for routing, security etc.
