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New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
How are we weeks later and no fix or roll back options?
Mistakes happen, I get that. The sign of a company is how the deal with it. Netgear approach? Silence. I’m shocked and appalled. Let us roll back is such a simple solution in the short term.
We’re in the middle of a pandemic. People are trying to work from home, and home school - our £700 routers should be able to enable that.
Totally unacceptable.
Mistakes happen, I get that. The sign of a company is how the deal with it. Netgear approach? Silence. I’m shocked and appalled. Let us roll back is such a simple solution in the short term.
We’re in the middle of a pandemic. People are trying to work from home, and home school - our £700 routers should be able to enable that.
Totally unacceptable.
buy their premium warranty and pay $$ more. I am also surprised that NG can get away with just 90 day support. I have filed a complaint with my state AG about this.
- Same here. I actually did pay for the extended warranty but have found out that there is no way for me to call support? How can I request or file a warranty replacement without calling?
I’m reaching out to my legal service to see if I can get a buy back going.