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Forum Discussion
FURRYe38
Jul 13, 2021Guru - Experienced User
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
- Sep 13, 2021
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
MaleHumanUK
Aug 24, 2021Star
How are we weeks later and no fix or roll back options?
Mistakes happen, I get that. The sign of a company is how the deal with it. Netgear approach? Silence. I’m shocked and appalled. Let us roll back is such a simple solution in the short term.
We’re in the middle of a pandemic. People are trying to work from home, and home school - our £700 routers should be able to enable that.
Totally unacceptable.
Mistakes happen, I get that. The sign of a company is how the deal with it. Netgear approach? Silence. I’m shocked and appalled. Let us roll back is such a simple solution in the short term.
We’re in the middle of a pandemic. People are trying to work from home, and home school - our £700 routers should be able to enable that.
Totally unacceptable.
FURRYe38
Aug 24, 2021Guru - Experienced User
You guys can try this:
FW fixes don't happen over night.
MaleHumanUK wrote:
How are we weeks later and no fix or roll back options?
Mistakes happen, I get that. The sign of a company is how the deal with it. Netgear approach? Silence. I’m shocked and appalled. Let us roll back is such a simple solution in the short term.
We’re in the middle of a pandemic. People are trying to work from home, and home school - our £700 routers should be able to enable that.
Totally unacceptable.
- Gatorade2000Aug 24, 2021Apprenticeuncle, first it is more than overnight. second this wasnt a hardware problem.
- raven_auAug 24, 2021Virtuoso
FURRYe38 wrote:You guys can try this:
FW fixes don't happen over night.
But removing the current broken version so that people don't get the broken update pushed onto them or simply not advertising the broken version seems like the sensible thing to do.
Since they haven't done that you have to conclude they aren't taking the complaints seriously or simply don't believe the problems are serious since the developers obviously never use the routers themselves.
So when will there be an update to help with this ... one year ... two ...
- FURRYe38Aug 24, 2021Guru - Experienced User
I agree and asked them about this.
Can't presume to know what developers are doing.
No router mfrs announces when new FW is forth coming.
raven_au wrote:
FURRYe38 wrote:
You guys can try this:
FW fixes don't happen over night.
But removing the current broken version so that people don't get the broken update pushed onto them or simply not advertising the broken version seems like the sensible thing to do.
Since they haven't done that you have to conclude they aren't taking the complaints seriously or simply don't believe the problems are serious since the developers obviously never use the routers themselves.
So when will there be an update to help with this ... one year ... two ...
- wjbridgeAug 24, 2021Star
So I downgraded by RBR750 and RBS750 to V3.2.18.1_1.4.14. I wanted to start completely fresh without using backups.
These were the steps I took:
1. Download latest v3 of the RBR750 and RBS750 firmware
2. Disconnect the WAN from the RBR750 (disconnect internet)
3. Downgrade the firmware to the RBS750 using two wired connections (desktop to RBR750 and RBR750 to RBS750)
4. Downgrade the firmware to the RBR750 using that HTML trick on the firmware update page [AWESOME BY THE WAY!]
5. Performed a factory reset on the RBR750 using the web menu and performed a hard factory reset (via reset button) on the RBS750
6. Setup the RBR750 and blocked the following services
- explore.netgear.com
- downloadcenter.netgear.com <- used during the firmware update page
- http.fw.updates1.netgear.com
- updates1.netgear.com
- devcom.up.netgear.com <- used during the firmware update page
- netgear-devrecog.fing.io <- used during the firmware update page
- netgearup-dev.s3-us-west-2.amazonaws.com <- used during router booting process
7. Setup my LAN, custom DHCP address reservations, and custom DNS server (AdguardHome)
8. Reconnected the WAN (enabled internet)
From my testing the router was still trying to contact the update servers even with the "block sites" in the blocked list. The router logs also did not indicate any block sites being well...blocked. Since I am using a custom DNS solution, my service blocked those domains listed above which resulted on the firmware update page of "Service unreachable". The blocked sites option is not a way of blocking updates. The non-custom DNS solution would be to flash V3.2.10.10 to have access to Telnet to the router and disable updates through setting variables in the nvram.
I am finally on the previous version of the firmware.