NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jul 13, 2021
Solved

New - RBK752/753 Firmware Version 4.6.3.7 Released

Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
  • ChristineT's avatar
    ChristineT
    Sep 13, 2021

    ***Updated: 9/13/2021 11:50 AM PT

     

    Hello Orbi Community,

     

    Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours. 

     

    To get this firmware release now please click the link below:

    RBR750 - Firmware v4.6.3.16 

     

    For instructions on how to manually download this firmware please visit: 

    How do I manually upgrade firmware on my Orbi router using orbilogin.com? 

     

    Thank you for your patience,

    ChristineT

     

     

     

     

PhredP's avatar
PhredP
Aspirant
Aug 31, 2021

I have been using a Cisco 2 line ATA voip device with Voicepulse without problems for many years.  With this new bios, the ATA will only register and connect if it is in the DMZ. Once registered, if moved out of the DMZ, it can call out, but won't receive calls.

 

The "Disable SIP ALG" box is checked.  

 

Is anyone else having an issue with voip on this new Orbi RBR750 bios?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 31, 2021

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    "The "Disable SIP ALG" box is checked" something you changed or has then been always like this? What happens if you take the check mark out and apply the change for this feature with the VoIP device no in the DMZ? 

     

    You can leave the VoIP device in the DMZ, won't be a risk. Something I've done before. 

     

    Has a factory reset and setup from scratch been performed since last firmware update? 

    PhredP wrote:

    I have been using a Cisco 2 line ATA voip device with Voicepulse without problems for many years.  With this new bios, the ATA will only register and connect if it is in the DMZ. Once registered, if moved out of the DMZ, it can call out, but won't receive calls.

     

    The "Disable SIP ALG" box is checked.  

     

    Is anyone else having an issue with voip on this new Orbi RBR750 bios?

     

    • PhredP's avatar
      PhredP
      Aspirant
      Aug 31, 2021

      Thank you for the quick response.  The "Disable SIP ALG" was always checked (unless I was checking alternatives).

       

      I just rebooted the voip ATA after switching it out of the DMZ.  And after a week of tech support emails and changing firmware and configurations on the ATA.  They got it working in DMZ, then it couldn't receive calls when switch out of the DMZ.  I just rebooted the ATA, and that seems to have fixed everything, at last.

       

      If problems return, the ATA will go back in the DMZ.

       

      So for now, I am treating this problem as solved......