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Forum Discussion
FURRYe38
Jul 13, 2021Guru - Experienced User
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
- Sep 13, 2021
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
FURRYe38
Sep 05, 2021Guru - Experienced User
ALL USERS of the 7 series Orbi AX system, please contact NG support by opening a support ticket and contact NG and ask them for the beta that seems to be avialable for the 7 series that seems to be directed to fixed what everyone with a 7 series has been having problems with:
https://www.netgear.com/support/#
For user out of warranty, contact Blanca_O and DarrenM and send them a PM and ask for the beta.
Good Luck.
- AggedwNGSep 05, 2021ApprenticeIs there at least a set of release notes with this beta? Seems to only address wifi issues from what I'm reading but nothing about addressing the issue with downloads over ethernet hosing up the router.. What's worse is support is zero help nor do they know Jack about any beta fw mentioned above..
- RayBan_21Sep 06, 2021StarStruggling with reaching support and requesting the beta firmware update. Any chance on sharing the link here so we can test it out?
- intergeek14Sep 06, 2021StarSame here. I’ve had my orbi for just over a year and have the protection plan on it. I thought that extended the support window. Guess that’s the last time I do that.
- Gatorade2000Sep 06, 2021Apprenticecan somebody pin the fAQs to the top and close this thread?
- maven99Sep 06, 2021Initiate
I see you posting this all over, to contact support, but maybe you should contact support to let them know a Beta is available becuase I just did and they don't know about the beta and don't have access to it. Just spent 30 minutes with them and they have no clue.
So people, don't contact support, they don't know about the beta and it will just result in a waste of your time.