NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
My case with support has been open for almost 2 weeks now. They've had time to review all the screen shots and debug logs I've sent them but no response since 8/30 when they said that they were working on it. Seems that my subsequent requests for a status updates are being ignored because my 90 day support expired.
I was OK with waiting because I had everything working well enough but still wanted to get the issues resolved so I had access to all the capabilities I paid for. That was ok until yesterday when the satellite serving the hungriest streaming devices at the far end of my house were no longer connecting to their closest satellite and were therefore experiencing frequent buffering and disconnects. Despite factory resetting everything, nothing will connect to the one satellite. I can log into the satellite and it's backhaul shows good, it's no longer working.
That's the last straw. It's going back to Costco and I'm reverting to my old Nighthawk and range extenders.
I was OK with waiting because I had everything working well enough but still wanted to get the issues resolved so I had access to all the capabilities I paid for. That was ok until yesterday when the satellite serving the hungriest streaming devices at the far end of my house were no longer connecting to their closest satellite and were therefore experiencing frequent buffering and disconnects. Despite factory resetting everything, nothing will connect to the one satellite. I can log into the satellite and it's backhaul shows good, it's no longer working.
That's the last straw. It's going back to Costco and I'm reverting to my old Nighthawk and range extenders.