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Forum Discussion
FURRYe38
Jul 13, 2021Guru - Experienced User
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
- Sep 13, 2021
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
FURRYe38
Sep 11, 2021Guru - Experienced User
Were you able to get the beta FW?
Soloman wrote:
Does anyone know how we can get a hold of the Firmware Beta that addresses the connectivity issues introduced with version 4.6.3.7?
I have had the same connectivity issues that everyone else has been seeing since the introduction of the updated firmware in July.
Thanks
Soloman
Sep 11, 2021Star
Yes I did thanks - the system is much more stable. The only odd thing that I see is that 1 of my two satellite's is wired and that one has a good connection, the other one is on a wireless connection and the system summary says that there is a sync issue. I have tried resynching it using the sync button on that Satellite and then on the main router, but that message does not clear - it does not seem to be affecting my system, so I am not sure if it is simply a nuisance status message.
- FURRYe38Sep 11, 2021Guru - Experienced User
Try powering OFF the RBR and RBS for 1 minute, then back on?
Soloman wrote:
Yes I did thanks - the system is much more stable. The only odd thing that I see is that 1 of my two satellite's is wired and that one has a good connection, the other one is on a wireless connection and the system summary says that there is a sync issue. I have tried resynching it using the sync button on that Satellite and then on the main router, but that message does not clear - it does not seem to be affecting my system, so I am not sure if it is simply a nuisance status message.
- jaideepdocSep 12, 2021GuideHi
2 days back did a reboot through the orbi app on iOS . The system has been stable since then with good connectivity between the main and satellite units . The speed also is better - FURRYe38Sep 12, 2021Guru - Experienced User
Thanks for letting us know. You still using v7 FW as well?
jaideepdoc wrote:
Hi
2 days back did a reboot through the orbi app on iOS . The system has been stable since then with good connectivity between the main and satellite units . The speed also is better - SolomanSep 12, 2021Star
Thanks - I tried the reboot through the IOS App first and that did not clear the wireless Satellite connectiveity issue. I then followed the reccomendation of powering down the system and rebooting thorugh that method and all Sateliite's connected. System appears to running stable - will watch it over the next several days to see if it remains that way. Preliminary feedback is that Beta version 4.6.3.16 is working great!
Thanks
- FURRYe38Sep 12, 2021Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
Soloman wrote:
Thanks - I tried the reboot through the IOS App first and that did not clear the wireless Satellite connectiveity issue. I then followed the reccomendation of powering down the system and rebooting thorugh that method and all Sateliite's connected. System appears to running stable - will watch it over the next several days to see if it remains that way. Preliminary feedback is that Beta version 4.6.3.16 is working great!
Thanks
- jdk1120Sep 13, 2021ApprenticeReporting back after a week with the beta firmware. The intermittent connectivity issue has been much better, but not absent. Every once in a while my satellite randomly goes blue/magenta. But since it's not every 5-10 like it used to be, I am able to have my work zoom calls in relative peace.
I hope Netgear provides a permanent solution soon... - FURRYe38Sep 13, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
jdk1120 wrote:
Reporting back after a week with the beta firmware. The intermittent connectivity issue has been much better, but not absent. Every once in a while my satellite randomly goes blue/magenta. But since it's not every 5-10 like it used to be, I am able to have my work zoom calls in relative peace.
I hope Netgear provides a permanent solution soon...