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Forum Discussion
FURRYe38
Jul 13, 2021Guru - Experienced User
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
- Sep 13, 2021
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
FURRYe38
Sep 13, 2021Guru - Experienced User
For ANYONE still having problems with Orbi AX after loading the beta FW, please contact NG support or a forum moderator, and let them know what your still experiencing.
Thank you.
- ChristineTSep 13, 2021Administrator
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
- AtllawSep 13, 2021StarThat reply would have been nice about 2 months ago when people first started having problems. Maybe an update along the way. But this is the FIRST post from anyone from Netgear on any of these threads. Too little too late (Costco got mine back almost a month ago), but good luck to those that still have these.
- FURRYe38Sep 13, 2021Guru - Experienced User
Sorry it didn't work for you. However when problems are found, fixed do NOT come over night. Takes time to figure out what broke. And this beta and annoucement is alot quicker from what I've seen in the past. I've seen it take 6-9 months before we've seen fixes.
So we thank NG for at least coming to the table sooner and letting us know. Please keep this up. :smileywink:
Good Luck.
- scottyincoSep 13, 2021Tutor
Thanks ChristineT!
- RayBan_21Sep 14, 2021Star
ChristineT Just a quick question; does the linked file differ from the beta that was distributed? Just wondering if it's worth doing another upgrade, reset, etc. Thanks!
- EngladianSep 14, 2021Tutor
FWIW, I just saw that 4.6.3.16 has been officially released and I installed it on my system. The speed test on the Orbi app and the router web page now seems to be correct again. I can't speak to if this resolved other problems since this was ther main issue I was seeing.