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New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
For ANYONE still having problems with Orbi AX after loading the beta FW, please contact NG support or a forum moderator, and let them know what your still experiencing.
Thank you.
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
- That reply would have been nice about 2 months ago when people first started having problems. Maybe an update along the way. But this is the FIRST post from anyone from Netgear on any of these threads. Too little too late (Costco got mine back almost a month ago), but good luck to those that still have these.
Sorry it didn't work for you. However when problems are found, fixed do NOT come over night. Takes time to figure out what broke. And this beta and annoucement is alot quicker from what I've seen in the past. I've seen it take 6-9 months before we've seen fixes.
So we thank NG for at least coming to the table sooner and letting us know. Please keep this up. :smileywink:
Good Luck.
- There was a fix from day 1 - go back to the firmware that worked as cancel the auto updates. There are 15 pages of threads of people trying to figure out how to do that, but Netgear never responded. Support was not helpful and unaware and not a peep officially until today. No sympathy here and whoever you want to spin it, this firmware release was an unmitigated disaster that Netgear didn’t properly respond to.
Thanks ChristineT!
ChristineT Just a quick question; does the linked file differ from the beta that was distributed? Just wondering if it's worth doing another upgrade, reset, etc. Thanks!
FWIW, I just saw that 4.6.3.16 has been officially released and I installed it on my system. The speed test on the Orbi app and the router web page now seems to be correct again. I can't speak to if this resolved other problems since this was ther main issue I was seeing.
Good to hear. Have you done a full power OFF of the system for 1 minute then back ON or done any factory reset after the FW was updated?
Engladian wrote:
FWIW, I just saw that 4.6.3.16 has been officially released and I installed it on my system. The speed test on the Orbi app and the router web page now seems to be correct again. I can't speak to if this resolved other problems since this was ther main issue I was seeing.
Good morning RayBan_21 ,
Yes, this is different than the beta and worth updating your system again. :-)
Best,
Christine
Are you saying the one they are going to post is different? Because the file you posted in #454 is the beta. The hash is the same which means the files are identical.
ChristineT wrote:Good morning RayBan_21 ,
Yes, this is different than the beta and worth updating your system again. :-)
Best,
Christine
ChristineT wrote:***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
ChristineT Is there release notes for this version? I assume there will be when it is officially released but I hope there is enough detail in it to describe what issues were addressed in this firmware release. Mainly, I am looking for the the stability issues between the satellite and router.
Speedtest Discrepancy
Throughput/incorrect speedtest results
Stability issues
wjbridge wrote:
Is there release notes for this version? I assume there will be when it is officially released but I hope there is enough detail in it to describe what issues were addressed in this firmware release. Mainly, I am looking for the the stability issues between the satellite and router.
FURRYe38 wrote:Speedtest Discrepancy
Throughput/incorrect speedtest results
Stability issues
wjbridge wrote:
Is there release notes for this version? I assume there will be when it is officially released but I hope there is enough detail in it to describe what issues were addressed in this firmware release. Mainly, I am looking for the the stability issues between the satellite and router.Thanks FURRYe38! I assume since there is only a router firmware update that there is no update for the satellite? I really wish they could elaborate on the "stability issues". I was also hoping they put a "revert firmware version support too".
