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Forum Discussion
New - RBR350 / RBS350 Firmware Version 4.4.1.29 Released
New Features and Enhancements: 08/09/2022
IPv6 DS-Lite, MAP-E support
Analytics opt-in/opt-out for EU region
VLAN ID and DHCP options 60/61 support
Admin password strength enforcement
Adm...
Hi,
Did the update (first satelites, second router including factory reset after updates) but have some problems. Configuration is RBR350 (AP mode) and 2 RBS350 satelites behind a Fritzbox 7590 modem. Everything works for the "normal" network both with wireless and wired backhaul. The guest network only works with the wireless backhaul. When I connect the cables to the satelites the guest network is up and config pages show normal status but connected devices loses internet connection.
With the previous firmware version the guest network also worked with the wired backhaul. Is this a bug? Or did I miss something and are other changes required to get this working with this firmware version?
Are the RBS connected to the RBR? In back of the RBR or is there a network switch in between?
What CAT# lan cables are you using? CAT6 is recommended.
Did you sync the RBS first to the RBS wirelessly then after the BLUE LED appears, then connect the RBS to the RBR via ethernet?
Give several minutes for the RBS to sync fully and the front LED to turn OFF.
Supersjel wrote:
Hi,
Did the update (first satelites, second router including factory reset after updates) but have some problems. Configuration is RBR350 (AP mode) and 2 RBS350 satelites behind a Fritzbox 7590 modem. Everything works for the "normal" network both with wireless and wired backhaul. The guest network only works with the wireless backhaul. When I connect the cables to the satelites the guest network is up and config pages show normal status but connected devices loses internet connection.
With the previous firmware version the guest network also worked with the wired backhaul. Is this a bug? Or did I miss something and are other changes required to get this working with this firmware version?
Thanx for the reply! I'll try to answer the questions
FURRYe38 wrote:What CAT# lan cables are you using? CAT6 is recommended.
It's (unshielded) CAT6 cables. But I can't imagine the cable is the problem. Because if it was ... (my logic) ... I would think both the normal and guest network wifi would fail. But the outcome for the cabled setup is only the guest network is not working.
FURRYe38 wrote:Did you sync the RBS first to the RBS wirelessly then after the BLUE LED appears, then connect the RBS to the RBR via ethernet?
Yes, found on this community in a post this is important so I did. Even let it run for 10 minutes with some tests on the clients to see if it was stable.
FURRYe38 wrote:Are the RBS connected to the RBR? In back of the RBR or is there a network switch in between?
Last but not least the most interesting question, read a lot about this after the purchase six months ago. The manual of the Orbi's misses good documentation on wired setups. I have a netgear gigabit switch and read some contradicting information. So with the old firmware I just tested a few setups.
- modem -> orbi router -> orbi satelites (i.e. connecting satelites through router): worked
- modem -> switch -> orbi router -> orbi satelites (i.e. connecting satelites through router): worked
- modem -> orbi router & orbi satelites (i.e. connecting both router & satelites on modem): worked
- modem -> switch -> orbi router & orbi satelites (i.e. connecting both router & satelites on switch): worked
- modem -> orbi router -> switch -> satelites : instable (and undesired because the Orbi doesn't support IP-TV over network).
With some variations:
- Connecting the orbi router (in AP mode) through WAN or LAN did make no difference (except for blinking led if LAN is used)
- Connecting the satelites made difference, I read somewhere the LAN port on the right/most distance to power connection must be used.
I think 1/2 are the official ones (the "downstream option"). But since 4 lead to the optimal placement (best coverage) so I chose that. And used that until the firmware upgrade.
So this question reminds me of something. Don't remember which LAN port on the satelite I used yesterday. Double check that. And maybe this working setups changed with the new version and I should revisit option 1/2? Or is there another setup that I missed?
Supersjel wrote:So this question reminds me of something. Don't remember which LAN port on the satelite I used yesterday. Double check that. And maybe this working setups changed with the new version and I should revisit option 1/2? Or is there another setup that I missed?
Meanwhile tried 2 things that don't require lots of work:
- Changing the LAN port of one of the satelites (left the other wireless backhaul). No difference. After the lights blinked, blue and off again and the webpage showed wired backhaul ... the normal wifi network works but the guest network shows "no internet" on clients
- Changing the connection of one of the satelites (left the other wireless backhaul) to #2 (so modem -> switch -> Orbi Router -> CAT 6 -> Satelite. Normal wifi still works. Guest network works "a little" meaning severe delays and connection loses. So highly unstable and unusable.
And one new question, maybe this configuration (wired backhaul, AP mode and guest network) just isn't supported anymore in this firmware version. Is flashing router and satelites to the previous version 4.4.0.10 an option?
