New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released

Thank you for the suggestions, but I did try all of that before downgrading back to 4.6.11.1.  I even unplugged everything and let it sit for a few minutes, but that didn't help. One other strange thing I noticed as well when I was downgrading the FW was after flashing the SAT first, it showed that 4.6.14.3 was available for upgrade, however after downgrading the Router to 4.6.11.1 it showed no FW update available for either. 🤔

Anyway like I mentioned before, after downgrading, it works just fine no matter which browser I use. This makes me think that there is definitely something going on with the FW.

The only thing I did not try is a factory reset after flashing to 4.6.14.3, but then again, I shouldn't have to especially since it seems to work correctly with older FW. And I have used every FW since 3.2.18.1_1.4.14 without issue.

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CrimpOn wrote:

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Shwabo wrote:

Hello, is anyone else having trouble accessing the web gui from a hosted site after updating to 4.6.14.3?

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Could you please explain more about "how this works?"  I'd like to replicate this process, but cannot figure out what to do.

(There's a computer on the LAN that is open to the internet - using port forwarding>? - so you do what??? Open a remote session on the computer and use it to open a web browser and access the router?)

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So I have Remote management enabled on the router. I also have "Always use HTTPS to access" enabled. I have 2 different sites (domains) that are mine.

For example: https://mysite.ddns.net or https://mysite.com

Port Forwarding isn't necessary for Remote Management so no to that question. Also not sure what you mean by "open a remote session on my computer and use it to open a web browser". If you mean RDP to my PC from outside then no to that question as well. I just open a web browser on whatever device I am using is all.

After updating to FW 4.6.14.3 if I open a web browser (chrome or edge) and type in: https://mysite.ddns.net:8443 it tries to get to the web gui, but just keeps looping. I tried this from the same vlan i.e. my home network, and from different networks i.e. work or my cell phone. Same result. I noticed this first when the FW was finished updating and it tried to get back to the login page it just kept looping. I didn't think anything of it and just thought a reboot would fix it. Sadly, it did not.

if I use https://orbilogin.com from my home network it works and I can access the web GUI. Also the App seems to work fine from my cell phone (android).

I can not use orbilogin.com from work as we have orbi(s) there as well and it will try to get to the web interface for the work router. Plus I believe orbilogin.com is meant to be used when on the same network, not for Remote management per say.

Last night I downgraded to 4.6.11.1_2.3.6. Everything works as it should. And that was just a downgrade meaning I didn't reboot my modem, my switch, my PC, clear any cache or history etc.

This is what makes me think it is FW related and why I posted here to see if anyone else had the same issue.

I don't think I mentioned the device I have. RBK752.

I hope this helps to clarify the problem I am having. Please let me know if you need more info.

Thanks!!