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Forum Discussion
FURRYe38
Dec 01, 2022Guru - Experienced User
New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released
Security Fixes: 12/01/2022
Addresses security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Moves th...
Shwabo
Dec 04, 2022Aspirant
Hello, is anyone else having trouble accessing the web gui from a hosted site after updating to 4.6.14.3?
I updated this morning and could not get to the web gui at all. It just kept looping like it was trying. Orbilogin.com seems to work, but that is only helpful if I am at home. I had to downgrade to 4.6.11.1 to be able to access it via my hosted site or through no-ip.com.
I do not like that I had to downgrade, however I need to be able to get to my router from the outside if need be. I know I can use the app, however it is limited and I cannot access certain settings from it, so prefer accessing via the web when not at home.
Thanks
CrimpOn
Dec 04, 2022Guru - Experienced User
Shwabo wrote:
Hello, is anyone else having trouble accessing the web gui from a hosted site after updating to 4.6.14.3?
Could you please explain more about "how this works?" I'd like to replicate this process, but cannot figure out what to do.
(There's a computer on the LAN that is open to the internet - using port forwarding>? - so you do what??? Open a remote session on the computer and use it to open a web browser and access the router?)
- ShwaboDec 04, 2022Aspirant
CrimpOn wrote:
Shwabo wrote:Hello, is anyone else having trouble accessing the web gui from a hosted site after updating to 4.6.14.3?
Could you please explain more about "how this works?" I'd like to replicate this process, but cannot figure out what to do.
(There's a computer on the LAN that is open to the internet - using port forwarding>? - so you do what??? Open a remote session on the computer and use it to open a web browser and access the router?)
So I have Remote management enabled on the router. I also have "Always use HTTPS to access" enabled. I have 2 different sites (domains) that are mine.
For example: https://mysite.ddns.net or https://mysite.com
Port Forwarding isn't necessary for Remote Management so no to that question. Also not sure what you mean by "open a remote session on my computer and use it to open a web browser". If you mean RDP to my PC from outside then no to that question as well. I just open a web browser on whatever device I am using is all.
After updating to FW 4.6.14.3 if I open a web browser (chrome or edge) and type in: https://mysite.ddns.net:8443 it tries to get to the web gui, but just keeps looping. I tried this from the same vlan i.e. my home network, and from different networks i.e. work or my cell phone. Same result. I noticed this first when the FW was finished updating and it tried to get back to the login page it just kept looping. I didn't think anything of it and just thought a reboot would fix it. Sadly, it did not.
if I use https://orbilogin.com from my home network it works and I can access the web GUI. Also the App seems to work fine from my cell phone (android).
I can not use orbilogin.com from work as we have orbi(s) there as well and it will try to get to the web interface for the work router. Plus I believe orbilogin.com is meant to be used when on the same network, not for Remote management per say.
Last night I downgraded to 4.6.11.1_2.3.6. Everything works as it should. And that was just a downgrade meaning I didn't reboot my modem, my switch, my PC, clear any cache or history etc.
This is what makes me think it is FW related and why I posted here to see if anyone else had the same issue.
I don't think I mentioned the device I have. RBK752.
I hope this helps to clarify the problem I am having. Please let me know if you need more info.
Thanks!!
- CrimpOnDec 04, 2022Guru - Experienced User
Shwabo wrote:
I have Remote management enabled on the router. I also have "Always use HTTPS to access" enabled. I have 2 different sites (domains) that are mine.Aha! Remote Management used to be available on my old RBR50 system, but one day it simply disappeared with a firmware update and has never returned. The feature remains in the User Manual for my system (and for your RBR750 on page 95).
Welcome to Netgear Firmware Updates!
- FURRYe38Dec 04, 2022Guru - Experienced User
So your using other configurations to access the RBR. Helps to know this.
Remote Management used to be that you could access the RBRs web page from a remote location outside of the home network. NG removed this feature a while back. Making this feature a Orbi app feature using Anywhere Access and the only way to access "some" features remotely on the RBR system. Possible this was closed or became closed in this version of FW for your kind of configuration.
I'm glad the normal access works though...
- ShwaboDec 04, 2022Aspirant
FURRYe38 wrote:So your using other configurations to access the RBR. Helps to know this.
Remote Management used to be that you could access the RBRs web page from a remote location outside of the home network. NG removed this feature a while back. Making this feature a Orbi app feature using Anywhere Access and the only way to access "some" features remotely on the RBR system. Possible this was closed or became closed in this version of FW for your kind of configuration.
I'm glad the normal access works though...
Hmm...I did not even think to look to see if Remote Management settings were removed in the new FW. I will flash back to it (4.6.14.3) as soon as I have a chance and take a look. I will post back my findings.