New - RBR750 / RBS750 Firmware Version 4.6.14.3 Released

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CrimpOn wrote:

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Shwabo wrote:

Hello, is anyone else having trouble accessing the web gui from a hosted site after updating to 4.6.14.3?

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Could you please explain more about "how this works?"  I'd like to replicate this process, but cannot figure out what to do.

(There's a computer on the LAN that is open to the internet - using port forwarding>? - so you do what??? Open a remote session on the computer and use it to open a web browser and access the router?)

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So I have Remote management enabled on the router. I also have "Always use HTTPS to access" enabled. I have 2 different sites (domains) that are mine.

For example: https://mysite.ddns.net or https://mysite.com

Port Forwarding isn't necessary for Remote Management so no to that question. Also not sure what you mean by "open a remote session on my computer and use it to open a web browser". If you mean RDP to my PC from outside then no to that question as well. I just open a web browser on whatever device I am using is all.

After updating to FW 4.6.14.3 if I open a web browser (chrome or edge) and type in: https://mysite.ddns.net:8443 it tries to get to the web gui, but just keeps looping. I tried this from the same vlan i.e. my home network, and from different networks i.e. work or my cell phone. Same result. I noticed this first when the FW was finished updating and it tried to get back to the login page it just kept looping. I didn't think anything of it and just thought a reboot would fix it. Sadly, it did not.

if I use https://orbilogin.com from my home network it works and I can access the web GUI. Also the App seems to work fine from my cell phone (android).

I can not use orbilogin.com from work as we have orbi(s) there as well and it will try to get to the web interface for the work router. Plus I believe orbilogin.com is meant to be used when on the same network, not for Remote management per say.

Last night I downgraded to 4.6.11.1_2.3.6. Everything works as it should. And that was just a downgrade meaning I didn't reboot my modem, my switch, my PC, clear any cache or history etc.

This is what makes me think it is FW related and why I posted here to see if anyone else had the same issue.

I don't think I mentioned the device I have. RBK752.

I hope this helps to clarify the problem I am having. Please let me know if you need more info.

Thanks!!