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Forum Discussion
FURRYe38
Oct 08, 2021Guru - Experienced User
New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
- Oct 10, 2021
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
claudiut
Oct 14, 2021Apprentice
I have the RBK753 package (1 router, 2 satellites) and have upgraded to this new firmware with NO IMPROVEMENTS whatsoever over the previous version. Same frequent connection drops, occasional speed drops. The only change is really the LEDs not lighting up anymore during the connection drops. So I guess that was the only change NG has done. Really lame!!
FURRYe38
Oct 14, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Has a factory reset and setup from scratch been performed since last update?
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579
claudiut wrote:
I have the RBK753 package (1 router, 2 satellites) and have upgraded to this new firmware with NO IMPROVEMENTS whatsoever over the previous version. Same frequent connection drops, occasional speed drops. The only change is really the LEDs not lighting up anymore during the connection drops. So I guess that was the only change NG has done. Really lame!!
- claudiutOct 14, 2021Apprentice
NG router connected to a Bell Home Hub 3000 modem (I'm up in Canada) The service I have is Fibe 500 (500 Mbps up/down)
House size: 2300 sqft, 2 stories
The distance between router and satellites is mode than 30ft
I did not perform a factory reset since the last firmware update. I was thinking about that, but to be honest reading some comments from others who performed it, not sure it will help. I might give it a try just in case.
Thanks!
- FURRYe38Oct 14, 2021Guru - Experienced User
What mode is you ISP modem working in ? Router or bridge mode?
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
claudiut wrote:
NG router connected to a Bell Home Hub 3000 modem (I'm up in Canada) The service I have is Fibe 500 (500 Mbps up/down)
House size: 2300 sqft, 2 stories
The distance between router and satellites is mode than 30ft
I did not perform a factory reset since the last firmware update. I was thinking about that, but to be honest reading some comments from others who performed it, not sure it will help. I might give it a try just in case.
Thanks!