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New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
i can t still believe that the v4 version is working correctly on some places. Atm moment i have 4 Devices connected to my setup (1rbr750 and 4 rbs750) and still see several outages a day (network monitoring tool). It takes some minutes to comeback again. And it s through all satelites so not only one. it s a standard installation without anything special, several time factory defaults but it s still the same. So may people have also some other staff to do as monitor this piece of sh..... sorry.
Have you disabled AX mode on 2.4Ghz? This doesn't effect the 5Ghz radio. Only 2.4Ghz.
Also try using channel 11 and 48.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
Try reducing the number of RBS to say 1 or 2 and see if problem still happens?
I'm only using two RBS and am NOT seeing any "outages" since last Sataurday.
Others have mentioned a reset has helped them. You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579
If not open a support ticket with NG support and let them know what you are experiencing:
https://www.netgear.com/support/#
martin1982 wrote:
i can t still believe that the v4 version is working correctly on some places. Atm moment i have 4 Devices connected to my setup (1rbr750 and 4 rbs750) and still see several outages a day (network monitoring tool). It takes some minutes to comeback again. And it s through all satelites so not only one. it s a standard installation without anything special, several time factory defaults but it s still the same.
Hi Fury, please don t missunderstand me but we already chatted in the last days. The last 2 month i tried everything beside the downgrade because i use parent control, and only the mobiles from my kids are now connected to my 1200 Euro Orbi Setup. all the other devices are connected to a 2.4ghz only wifi (a lot of alexas, shellys etc) about the ticket to netgear it would be good if i could do it but it seems to be in germany their is no option to pay for the support so i don t have any chance to connect to support. Also my messages to eg Blanco etc will not be answered.
I see Blanca_O has not been on since the 14th. Lets reach out to DarrenM and ChristineT please.
Have you disable AX mode on the RBRs 2.4Ghz radio and set manual channel 11?
martin1982 wrote:
Hi Fury, please don t missunderstand me but we already chatted in the last days. The last 2 month i tried everything beside the downgrade because i use parent control, and only the mobiles from my kids are now connected to my 1200 Euro Orbi Setup. all the other devices are connected to a 2.4ghz only wifi (a lot of alexas, shellys etc) about the ticket to netgear it would be good if i could do it but it seems to be in germany their is no option to pay for the support so i don t have any chance to connect to support. Also my messages to eg Blanco etc will not be answered.
- Yes i did that already(after the settings were applied i plugged off all devices for about 10 minutes and started first the router till it was completly started and then one satelite after the other , for some hours it was good and then the satelites were crashing again. As mention i downloaded the debug log after the outage happened and there i saw the uptime.