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Forum Discussion
FURRYe38
Oct 08, 2021Guru - Experienced User
New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
- Oct 10, 2021
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
FURRYe38
Oct 28, 2021Guru - Experienced User
"Thankfully we have a fix - reboot and reload every time" What does reload every time mean?
Microsoft365 wrote:
Just wanted to give an update - a big thank you to Netgear for absolutely bringing my work from home to a complete standstill! Whether it's wired or wireless... I know I can count on Netgear Orbi's to ruin it. I've been booted from calls, kicked from forms online, movies halted 10 minutes in. Thankfully we have a fix - reboot and reload every time. I'd put in a ticket, but I'm not sure I can stay online long enough to go through that.
Microsoft365
Oct 28, 2021Star
It was mostly said tongue in cheek, but am referring to factory resets. Power cycling. Though most of the time I just release and renew my IP address until the Orbi decides to maintain a consistent connection.
For instance, just to post this, I had to release and renew my IP address on my ethernet connection 4 times. I'm just getting warmed up. Thankfully my phone connection to the cell tower miles away is consistent. Sucks that the wired connection in the other room cannot seem to offer that same consistency.
- FURRYe38Oct 28, 2021Guru - Experienced User
Do you have IPv6 enabled on the RBR?
Is the RBR connecting to your CM2000 at 2.5Gb on the WAN port?
Wondering why the RBR is needed to be released and renewed on the WAN port.
Has the CM modem been powered OFF for 1-2 minutes then back ON?
Microsoft365 wrote:
It was mostly said tongue in cheek, but am referring to factory resets. Power cycling. Though most of the time I just release and renew my IP address until the Orbi decides to maintain a consistent connection.
For instance, just to post this, I had to release and renew my IP address on my ethernet connection 4 times. I'm just getting warmed up. Thankfully my phone connection to the cell tower miles away is consistent. Sucks that the wired connection in the other room cannot seem to offer that same consistency.- SadOrbi4200Oct 28, 2021StarBecause one of the wonderful things about this piece of $#!+ product is the way it loses its connection to the cable modem once a day or thereabouts- requires a renewal of lease at least, and sometimes a complete power cycle, to correct. And no, it isn't the cable modem (I have tried 3 different ones) and it isn't the ISP (other hard-wired devices don't lose connection ) and it isn't IPv6 (happens whether disabled or not) and it certainly isn't fixed by disabling AX mode on the 2.4g backhand. Face it, Furry, none of your fixes work. NETGEAR CORPORATE NEEDS TO RESPOND TO THEIR BROKEN FIRMWARE.
- FURRYe38Oct 28, 2021Guru - Experienced User
Please make contact with NG support and let them know then.
Good Luck.
SadOrbi4200 wrote:
Because one of the wonderful things about this piece of $#!+ product is the way it loses its connection to the cable modem once a day or thereabouts- requires a renewal of lease at least, and sometimes a complete power cycle, to correct. And no, it isn't the cable modem (I have tried 3 different ones) and it isn't the ISP (other hard-wired devices don't lose connection ) and it isn't IPv6 (happens whether disabled or not) and it certainly isn't fixed by disabling AX mode on the 2.4g backhand. Face it, Furry, none of your fixes work. NETGEAR CORPORATE NEEDS TO RESPOND TO THEIR BROKEN FIRMWARE.
- jdk1120Oct 28, 2021Apprentice
Has the intermittent disconnect issue beed worse this week than the preceding weeks with this new firmware? It has been for me and I'm not sure why. I'll try turning off AX for 2.4ghz but it is odd that the issue has gotten worse with the settings unchanged.
- FURRYe38Oct 28, 2021Guru - Experienced User
Let us know if disabling AX mode works or not. Also try channel 11 and 48.
Also how was the RBS and RBR udpated? Auto update or manually FW file application?
Try a factory reset and power OFF of the RBR and RBS for 5 minutes then back on if this hasn't been done. Sorry if I've already asked this question. Lots of users and hard to keep track of.
jdk1120 wrote:
Has the intermittent disconnect issue beed worse this week than the preceding weeks with this new firmware? It has been for me and I'm not sure why. I'll try turning off AX for 2.4ghz but it is odd that the issue has gotten worse with the settings unchanged.