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Forum Discussion
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New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
It's quite telling when a product support forum starts being crowded with other product recommendations to skip the product altogether...
I've been lurking not because my issue went away, but because I figured there would be no sensible, actionable solution we would find in future posts.
To continue with the first point: Does anyone have luck with returning this unit to Costco after its return period? I've heard stories people returning unsatifactory products at costco even if it's past the period just because they want to be a good merchant.
Costco should take it back, I have never had any trouble returning a product from them. Sadly I bought my RBR752 directly from Netgear and am stuck with it. I have since moved on to the TP-Link Deco AX68 for now and it works flawlessly for me. I'll sell my RBR752 but have a conscience, unlike Netgear so will pile it in a corner until someday a fix is out then sell it. Will never buy another Netgear product again.