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Forum Discussion
FURRYe38
Oct 08, 2021Guru - Experienced User
New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
- Oct 10, 2021
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
Toughguy5
Nov 22, 2021Guide
i just spent the last 2 1/2 f**king hours trying to get the Orbi back up and running. at 6:30pm tonight the intenet just dropped off, first thing i did was to look at the comcast modem lights and Orbi lights. comcast was on a white light, which means all is good. i contacted comcast to double check my service and i was told all is good. which i belive since i have no trouble with comcast internet. the orbi is the PROBLEM. i rebooted the comcast and the Orbi, the comcast came online and the Orbi dicked around..... the orbi and the satilights where showing the magenta lights and i rebooted them again, and waited... magenta, to blue and then no lights. that should mean all is on line..... NO, it means Orbi looks like its online but the devices in my home were trying to connect to the satilights and were getting dropped, i watched this happen and it has pissed me off to no return. i then logged into the Orbi router and watch the devices drop off again... 5 times i rebooted and nothing happened, the last time i rebooted i could not log into the Orbi router, i ran the windows diagnostics and it fixed the IP configuration and that fixed the Orbi then all my devices started to come online.....i bought these at costco.......i still have time to return them, Netgear has spent a lot of time on their new gear and not enough time on the present gear...this problem has happend before and will happen a again until its fixed or i get rid of it. any better gear out there ?
titaniumrx8
Nov 22, 2021Apprentice
"i bought these at costco.......i still have time to return them, Netgear has spent a lot of time on their new gear and not enough time on the present gear...this problem has happend before and will happen a again until its fixed or i get rid of it. any better gear out there ? "
Toughguy5
On paper the Orbi is probably the " best spec" mesh system. In reality, it lived up to that best-in-class status for almost 3 months (while it was on 3.x rev firmware). As soon as the ref 4.x firmware got pushed, the problems started. Mine went from rock solid backhaul, strong WiFi everywhere and great performance to requiring hours of researching, tinkering and support calls to get everything working again. I wasn't willing to go to the extremes others have gone to to bandaid the Orbi and returned mine to Costco.
To answer your question as to anything better... I haven't found anything yet that might meet my requirements but I'm in no hurry. My old Nighthawk and extender are working well enough. Since my ISP can't give me more than 100mbs, getting scorching speeds isn't a big deal. Even with just 100mbs,I can simultaneously stream three HD TV feeds and one 4k feed plus other computer and IoT activity.
Asus provides 2 years of support and Linksys provides 3 years of free support. My new criteria makes length of support more important than "best paper specs". Good luck.
Toughguy5
On paper the Orbi is probably the " best spec" mesh system. In reality, it lived up to that best-in-class status for almost 3 months (while it was on 3.x rev firmware). As soon as the ref 4.x firmware got pushed, the problems started. Mine went from rock solid backhaul, strong WiFi everywhere and great performance to requiring hours of researching, tinkering and support calls to get everything working again. I wasn't willing to go to the extremes others have gone to to bandaid the Orbi and returned mine to Costco.
To answer your question as to anything better... I haven't found anything yet that might meet my requirements but I'm in no hurry. My old Nighthawk and extender are working well enough. Since my ISP can't give me more than 100mbs, getting scorching speeds isn't a big deal. Even with just 100mbs,I can simultaneously stream three HD TV feeds and one 4k feed plus other computer and IoT activity.
Asus provides 2 years of support and Linksys provides 3 years of free support. My new criteria makes length of support more important than "best paper specs". Good luck.
- ahswpNov 23, 2021Apprentice
There is certainly a "get what you pay for" aspect. Whats so frustrating is that I was VERY happy with my Obris until they rolled out the new firmware. It was working great. Whats more upsetting is that they don't let you roll it back without bending over backwards.
I was able to do it, but it shouldn't be such a pain.That being said, Costco seems to be willing to accept returns beyond the 90 day period, so I plan on returning mine when I can get a suitable replacement.
- jamacphotoNov 23, 2021ApprenticeYea I am in agreement with you but sadly for my ranch house there is no better one. For One of my satellites I have my gaming PC wired to it and get speeds of over 800 and for wifi gets speeds now like I get before.
They totally dropped tu e ball. Instead of rolling back they could’ve released a brand new firmware, New number, but was the last stable firm where we all had and loved. Atlee we can’t go inside of their heads and know what they’re thinking and I just keep saying why what what the hell are you doing.
I am a senior computer programmer and the number one rule is either fix and go forward or fallback and revert. And many times i’ve had to pull out the newest release and reload the most recent one that works.
They could do the same
I am lucky as have no issue anymore after turning of AX on 2.4. I am so sadden by so many still having issue.
I am just dumbfounded at their response. So many of us can re-create the issue so there’s no possible reason why they cannot re-create the issue diagnostic and solve it.
I wish good luck to all