NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FURRYe38
Oct 08, 2021Guru
New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
- Oct 10, 2021
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
ray_furry
Dec 17, 2021Tutor
FURRYe38 wrote:Not everyone has problems with Orbi. Mines working just fine on v4 FW. Though there are some that have problems. NG IS aware of the users problems and those that are effected and is working on it.
You can certainly try one out. I recommend finding a place that has a good return and refund policy however.
Retired_Member wrote:Hi
Without reading every page in this thread, I gather there has been some issues with latest firmware, Im planing on purchasing this mesh system soon, what exactly is the issue, and I presume it will get fixed?
Thanks
Did you have to pay for support?
Jlhardwick
Dec 17, 2021Star
I gave up a long time ago on Netgear and moved on to other hardware. It's been 6 months since they broke my Orbi (which I loved) with no fix or communtication in sight.
I only remain on this forum to hear if and when a working firmware is released so I can update my system and sell it.
Done with Netgear and will never buy another product from them again. Horrible support policies and service.
- ray_furryDec 17, 2021Tutor
Jlhardwick wrote:I gave up a long time ago on Netgear and moved on to other hardware. It's been 6 months since they broke my Orbi (which I loved) with no fix or communtication in sight.
I only remain on this forum to hear if and when a working firmware is released so I can update my system and sell it.
Done with Netgear and will never buy another product from them again. Horrible support policies and service.
Its kinda sad. I tried to call support and they wanted money. Came in here and it seems somewhat confusing. Lots of questions but no real fixes. Tried to ask how much other paid for support and go no where.
What brand router did you enhd up with?
- JlhardwickDec 17, 2021Star
I ended up with the TP-Link Deco x68. It's not quite as robust at the Orbi but so far has givin me zero problems and their support is good for 1 year.
ray_furry wrote:
Jlhardwick wrote:I gave up a long time ago on Netgear and moved on to other hardware. It's been 6 months since they broke my Orbi (which I loved) with no fix or communtication in sight.
I only remain on this forum to hear if and when a working firmware is released so I can update my system and sell it.
Done with Netgear and will never buy another product from them again. Horrible support policies and service.
Its kinda sad. I tried to call support and they wanted money. Came in here and it seems somewhat confusing. Lots of questions but no real fixes. Tried to ask how much other paid for support and go no where.
What brand router did you enhd up with?
- ray_furryDec 17, 2021Tutor
Jlhardwick wrote:I ended up with the TP-Link Deco x68. It's not quite as robust at the Orbi but so far has givin me zero problems and their support is good for 1 year.
ray_furry wrote:
Jlhardwick wrote:I gave up a long time ago on Netgear and moved on to other hardware. It's been 6 months since they broke my Orbi (which I loved) with no fix or communtication in sight.
I only remain on this forum to hear if and when a working firmware is released so I can update my system and sell it.
Done with Netgear and will never buy another product from them again. Horrible support policies and service.
Its kinda sad. I tried to call support and they wanted money. Came in here and it seems somewhat confusing. Lots of questions but no real fixes. Tried to ask how much other paid for support and go no where.
What brand router did you enhd up with?
Thanks
I'll keep that one in mind.