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Forum Discussion
FURRYe38
Mar 24, 2022Guru - Experienced User
New - RBR750 / RBS750 Firmware Version 4.6.7.13 Released
New Features: 03/24/2022
SPC support for clients connected to guest network.
DHCP Option 60&61 support for ISP internet & IPTV connectivity.
Enhancements:
Singapore password requiremen...
FURRYe38
Mar 24, 2022Guru - Experienced User
FURRYe38 wrote:
New Features: 03/24/2022
- SPC support for clients connected to guest network.
- DHCP Option 60&61 support for ISP internet & IPTV connectivity.
Enhancements:
- Singapore password requirement enhancement.
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security/.
Bug Fixes:
- Fixes the issue where satellite LED ring will randomly light solid blue
- Fixes the orbilogin.net access issue when DoH (DNS over HTTPS) is enabled
- Various SPC bug fixes
- Various other bug fixes
Download Link: This is official release, not beta.
https://www.netgear.com/support/product/rbk752.aspx#download
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual.
To find your user manual, visit https://www.netgear.com/support/
Enter your model number in the search box, and click the Documentation button
If you manually update, be sure to update the RBS first, then RBR lastly.
NOTE: Update the RBS first, then the RBR lastly. After the FW files are loaded and the RBS and RBR are ready, power OFF the RBS and RBR for 2 minutes then back ON.
Unplug the power adapters from the power wall outlet.
A factory reset maybe needed if problems are encountered:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
This article applies to:
Let us know how it works for you in this thread please.
- Daddy1919Mar 24, 2022GuideThis makes my satellite unstable and it keeps rebooting. Turned my hardware into expensive paperweight.
Was there no $&#&$ testing?- FURRYe38Mar 24, 2022Guru - Experienced User
Really...my RBS is working fine. No reboots or bricking. This was tested pretty well from what I got.
How did you load the FW? I presume by what is mentioned in the first post?
Daddy1919 wrote:
This makes my satellite unstable and it keeps rebooting. Turned my hardware into expensive paperweight.
Was there no $&#&$ testing?- dbjoyeMar 24, 2022Star
Alright guys, I've bee going through this dropping issue for months now. Nothing has worked. My RBR and RBS are on 4.6.7.13 now (autoupdated some time) and I've about had it. My RBS that is wired (because it's so far away from my RBR) is the worst offender. My other (non-wired RBS) does better, but still drops randomly. I did the things mentioned in these threads like turning off traffic monitoring and such. I've done factory resets, firmware updates, firmware rollbacks, all of it.
I'm literally at the point of chunking Orbi and moving to another brand. I'm not going to keep spending hours of my life on this. Are there any final suggestions before I give up?
Thanks,
Brent
- Blanca_OMar 24, 2022NETGEAR Employee Retired
Hi Daddy1919
To verify, is the RBS750 connected wired or wireless?
Can you please let us know what troubleshooting you've tried?
How did you update the firmware?
Regards,
BlancaCommunity Team
- Daddy1919Mar 25, 2022Guide
RBS750 is connected wireless (another person owns the at&t dsl connection and the router is in that office, which is ~30 feet from the RBS750).
I originally updated the firmware from the Orbi app. Since then, the satellite goes into infinite loop of flashing white lights for 10+ minutes at a time, connects for a few minutes.... then lather, rinse, repeat. Kills all my work.
I've tried two factory resets, downgrading the firmware (on the satellite, via the web interface), upgrading the firmware (on the satellite, from the app) again. Turning things off, turning things on. Nothing works. What other kind of troubleshooting should I be doing? If there was a log that would tell me WTF the satellite thinks it is doing when the flashing white lights come on every few minutes to break my connection, that would be helpful. I guess I will try to downgrade both the satellite and the router firmware and see if that works.
Honestly, given the size of the building I am in the router shouldn't really even need the satellite to give me a stable connection, but the signal is terrible just a couple doors down on the same floor. With the satellite in the same room as I work, before the firmware update, things weren't fabulous, but I could tolerate it and have video calls. But even then, when things were "working", when I checked in the Orbi app which device I was connecting to, it would constantly hop from the Satellite (5 feet away) to the Router (35 feet away)... even though a continuous connection to the Router is not good service. Why can't it just stick to the closest device with the obviously stronger signal? (before this white light fiasco)
Orbi has been a huge disappointment and if this continues I guess I will just scrap these and be done with Netgear brand for good.
- atejwaniMar 25, 2022Apprentice
I have CBK752 (CBR750 -Firmware Version V4.6.5.8_2.0.54 and RBS750)
Updated RBS750 from Firmware Version : V4.6.7.5 to v4.6.7.13.
Didi not work well at all !!!
- Wireless Backhaul - RBS750 did not sync with CBR750
- Wired Backhaul - RBS750 "maybe" synced with CBR750, however Web Admin UI showed disconnected and did not give it an IP address
- After trial and error got the IP address and logged into RBS750 Web UI
- RBS750 Username/Password did not sync with CBR750 and was default (admin/password)
Tried this a few times, and after a couple of hours gave up.
Disaster - Rolled back to V4.6.7.5.
Do not know how Netgear does QA testing during alpha, beta testing and prior to release.
CBK752 firmwares have been buggy since August 2021 and the last good versions I recall being:
- CBR750 (Orbi Cable Router) Firmware Version 3.2.18.2
- RBS750 (Orbi Satellite) Firmware Version 3.2.18.1
Blanca_O - Please let mw know if the Netgear team needs any help with testing CBK752(CBR750+RBS750).
- shwrscwApr 11, 2022Aspirant
What do you do if you updated the router first and not the satellite?