New - RBR750 / RBS750 Firmware Version 4.6.7.13 Released

dbjoye
Star
Mar 24, 2022
Alright guys, I've bee going through this dropping issue for months now. Nothing has worked. My RBR and RBS are on 4.6.7.13 now (autoupdated some time) and I've about had it. My RBS that is wired (because it's so far away from my RBR) is the worst offender. My other (non-wired RBS) does better, but still drops randomly. I did the things mentioned in these threads like turning off traffic monitoring and such. I've done factory resets, firmware updates, firmware rollbacks, all of it.

I'm literally at the point of chunking Orbi and moving to another brand. I'm not going to keep spending hours of my life on this. Are there any final suggestions before I give up?

Thanks,
Brent
- Blanca_O
  NETGEAR Employee Retired
  Mar 24, 2022
  Hi dbjoye
  
  I sent you a private message requesting for more information.
  
  Regards,
  Blanca
  Community Team
- ZTZ1010
  Initiate
  Mar 28, 2022
  I'd highly recommend the "chucking them in the trash" road. I picked up a set of Eero Pro 6 and have not looked back.
  
  I finally chucked my 752s after being perpetually frustrated by constant disconnects and related connectivity issues making them effectively unusable (like many people in the various prior threads have described). I don't have time to deal with unplugging or factory resetting them every day, or answering the same garbage canned questions about home size, channels, etc. We have tried all of that and I am not disabling the key features I bought the system for. It is clearly and indisputably a software issue since they used to function flawlessly, but if netgear would rather stick their heads in the sand rather than address it, that's fine. I 'll bring my business (and my corporate/enterprise business) elsewhere -- the eero pro 6 works flawlessly 🙂
  - atejwani
    Apprentice
    Mar 28, 2022
    ZTZ1010 - You are spot on!
    
    Prior to Dec 2020, when I went "all-in" with Netgear Orbi:
    CBK752
    CBR 750 DOCSIS 3.1 Cable Modem/ WiFi 6 Wireless Router
    RBS 750
    I had, since about 2010
    Arris SURFboard SVG2482AC - DOCSIS 3.0 Cable Modem, Wi-Fi 5 Wireless Router
    TP-Link WiFi Extender
    Netgear Orbi CBK752 worked flawlessly till about August 2021, when Netgear pushed Version 4.6.3.x for the Netgear Orbi 750 series.
    
    And since then - firmware updates, "tweaks"/"hacks" including disabling WiFi AX and IPV6, the performance/stability is worse than my 2010 setup.
    
    I wish I had not given away my 2010 setup. I might have to go back to the drawing board.
    
    cc: FURRYe38 , plemans

Forum Discussion

New - RBR750 / RBS750 Firmware Version 4.6.7.13 Released