New - RBR750 / RBS750 Firmware Version 4.6.7.13 Released

FURRYe38
Guru - Experienced User
Mar 26, 2022
Glad yours is working. Ya, auto updater seems to be a mixed bag sometimes, works for some, doesnt' for others. Patience is needed. I remember working on my friends Orbi 50 series years ago. Man, it took hours to get it updated and finally online. Orbi AX is a bit faster however, patience is still needed.

Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡

Dalmy wrote:

I'm a bit of an early adopter and have an RBR750 w/2 RBS750 satellites in each of 2 houses.

Tonight I used the auto-update feature through the web interface for one (on a MacBook Pro) and the iPhone App for the other.

Both updates worked without error, and both systems have been working well since. And all labels are accurate, a bonus!

I might suggest patience during auto or manual (done previously) installs. It's not snappy and takes a bit.

Thanks also to FURRYe38 for much patience and perseverance.
- ant
  Prodigy
  Mar 26, 2022
  Wow, years ago with the older model? That's not good. Netgear needs to fix its internal auto updater.
  - Daddy1919
    Guide
    Mar 26, 2022
    Well after tinkering all day I proved that my setup works with the RBR on the latest firmware and the RBS left one behind. If the RBS is upgraded to latest firmware it is unstable.
    
    Now my devices aren't bricked. But this is still pretty lame. And I'm left with the original problem where backhaul hops from 5 to 2.4G and makes the connection unstable, and laptop hops to much further away RBR rather than stay with nearby RBS.
    
    The algorithms clearly do not weight stability high enough IMO
Timothy88
Luminary
Apr 12, 2022
Well I either need to downgrade firmware of just shut the Satellite off. Reducing power did not help. As soon as the the thermostat jumped onto the satellite its showing offline in both the web portal and the mobile app.
- FURRYe38
  Guru - Experienced User
  Apr 12, 2022
  Is this the only devices that doesn't connect or connect well to the RBS?
  
  Do other devices connect to the RBS?
  
  Timothy88 wrote:
  
  Well I either need to downgrade firmware of just shut the Satellite off. Reducing power did not help. As soon as the the thermostat jumped onto the satellite its showing offline in both the web portal and the mobile app.
  - Timothy88
    Luminary
    Apr 12, 2022
    There are other devices connected to the Satellite but they don't have the visibility that this does. It would be hard for me to notice if they were dropping off. I reset the network connection on the thermostat as well just for s&g's.
- FURRYe38
  Guru - Experienced User
  Apr 13, 2022
  Try this, turn OFF the RBS. Does the controller app how the controllers online and working?
  
  Last time I had my 7 series online a few weeks ago, my two NESTs worked flawlessly. Same with my 8 series I just took off line yesterday.
  
  Timothy88 wrote:
  
  Well I either need to downgrade firmware of just shut the Satellite off. Reducing power did not help. As soon as the the thermostat jumped onto the satellite its showing offline in both the web portal and the mobile app.
  - Timothy88
    Luminary
    Apr 13, 2022
    Yes, I believe I previously stated that if I turn off the RBS and the thermostat is forced to jump over to the router it comes back online almost immediately.
    Hard to determine if its the Nest or the Satellite but this only started happening after the last firmware update. And there is now of knowing what Netgear 'fixed' in the latest release.
    So much time wasted on this already. I get decent coverage with just router and the most critical would be my wife's work computer which is right above the router and connects at over a gig so I'll probably just decommission the satellite call it a day and look for a more robust solution.

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New - RBR750 / RBS750 Firmware Version 4.6.7.13 Released