NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FURRYe38
Mar 24, 2022Guru - Experienced User
New - RBR750 / RBS750 Firmware Version 4.6.7.13 Released
New Features: 03/24/2022
SPC support for clients connected to guest network.
DHCP Option 60&61 support for ISP internet & IPTV connectivity.
Enhancements:
Singapore password requiremen...
RockTheGlobe
Apr 02, 2022Apprentice
Failed part of the way through, and now I'm unable to use one of my satellites. I started the process with one of my RBS750 satellites, and for some reason, the update didn't take. The system is unable to see this satellite, and when I've tried to factory reset the satellite, the factory reset doesn't take either -- the satellite just boots up and acts like it's connecting normally to my RBK750, but the system doesn't "see" the satellite, even with multiple reboots of both RBS750 and RBK750. That said, my network can still *access* the satellite (since I have a Synology NAS attached to it that I use for Time Machine backups, and backups have been occurring normally and I can access files on the NAS through my Mac), but Orbi thinks it doesn't exist.
I don't want to factory reset the RBK750 and the other RBS750 because I don't want to lose access to the rest of the network given that the factory reset isn't working on my initial satellite.
FURRYe38
Apr 02, 2022Guru - Experienced User
Can you connect the RBS with a ethernet cable to the back to the RBR and log into the RBSs web page and send it's FW file on the RBS web page with a wired PC and web browser?
RockTheGlobe wrote:
Failed part of the way through, and now I'm unable to use one of my satellites. I started the process with one of my RBS750 satellites, and for some reason, the update didn't take. The system is unable to see this satellite, and when I've tried to factory reset the satellite, the factory reset doesn't take either -- the satellite just boots up and acts like it's connecting normally to my RBK750, but the system doesn't "see" the satellite, even with multiple reboots of both RBS750 and RBK750. That said, my network can still *access* the satellite (since I have a Synology NAS attached to it that I use for Time Machine backups, and backups have been occurring normally and I can access files on the NAS through my Mac), but Orbi thinks it doesn't exist.
I don't want to factory reset the RBK750 and the other RBS750 because I don't want to lose access to the rest of the network given that the factory reset isn't working on my initial satellite.
- RockTheGlobeApr 02, 2022Apprentice
>>Can you connect the RBS with a ethernet cable to the back to the RBR and log into the RBSs web page and send it's FW file on the RBS web page with a wired PC and web browser?
What's the RBS web page URL? Is it just orbilogin.net, or is that only for the router?
- FURRYe38Apr 02, 2022Guru - Experienced User
Take a look at the connected devices page on the RBR. Use the IP address seen there to get to the RBS web page. Try using the log in info thats used on the RBR, if that fails, use admin and password to log in.
RockTheGlobe wrote:
>>Can you connect the RBS with a ethernet cable to the back to the RBR and log into the RBSs web page and send it's FW file on the RBS web page with a wired PC and web browser?
What's the RBS web page URL? Is it just orbilogin.net, or is that only for the router?
- RockTheGlobeApr 03, 2022Apprentice
Was unable to get the RBS750 to rejoin my network. When I hardlined it to the RBK750, it showed up in my attached devices list; oddly enough, it said the firmware was already 4.6.7.13, but I re-uploaded the update, and the satellite web interface said it was working fine. Then I detached the satellite from the Ethernet cable and rebooted, and it completely disappeared from the connected devices list -- not there as a connected satellite, not there as a connected device. I tried again to factory reset the satellite, but the LED light turns blue every time I reboot, and trying to sync it to the RBK750 fails every time.
The RBS750 satellite status page says the satellite is up and running (and running 4.6.7.13!), but the satellite is totally invisible to my network, and I can't get it to rejoin. It's like Tom Hanks in "Cast Away," off existing on its own little island and insisting it's ready to rejoin humanity, but no one knows it's alive and well.
Also, I must be dense, but I can't see an option to quote from the message I'm replying to...?