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Forum Discussion
FURRYe38
Mar 24, 2022Guru - Experienced User
New - RBR750 / RBS750 Firmware Version 4.6.7.13 Released
New Features: 03/24/2022
SPC support for clients connected to guest network.
DHCP Option 60&61 support for ISP internet & IPTV connectivity.
Enhancements:
Singapore password requiremen...
FURRYe38
Apr 05, 2022Guru - Experienced User
Can be HW, configuration or environment. v.5 and v.13 is more stable and works better at least on my 7 and 8 series then prior versions of v4 or first release of v4.x FW.
I thought you have up on NG and sold your Orbi?
jordand wrote:
Yeah, what's weird is, as soon as I revert back to v3, my whole setup is perfect. Everything is stable even at factory defaults. v4.* requires so much tinkering and it's still horrible.
It can't be hardware if a particular version works perfectly, right?
jordand
Apr 05, 2022Star
I managed to get a hold of NG via phone, who sent me a guide to downgrading, and I had no problems since. I had a buyer, but didn’t end up selling it once it started to work normally again 🙂 I figured if I spent this many hundreds of euros I may as well try to get my moneys worth.
I saw the updates here and the comments that the firmware was good, so I gave it a try, and it’s still really bad unfortunately.
I saw the updates here and the comments that the firmware was good, so I gave it a try, and it’s still really bad unfortunately.
- FURRYe38Apr 05, 2022Guru - Experienced User
Well something to contact NG support about and let them know. Not everyone is having problems with this FW so possible there is a mis-configuration issue, something environment related or possible HW related.
jordand wrote:
I managed to get a hold of NG via phone, who sent me a guide to downgrading, and I had no problems since. I had a buyer, but didn’t end up selling it once it started to work normally again 🙂 I figured if I spent this many hundreds of euros I may as well try to get my moneys worth.
I saw the updates here and the comments that the firmware was good, so I gave it a try, and it’s still really bad unfortunately.- jordandApr 05, 2022StarWhile I know you’re a really helpful member of the community and we need more people like yourself, with all due respect, I had zero issues for months, changed the firmware, and viola, issues!
I’m not gonna pin that on hardware or environment, personally. But I’m glad this works for some people.
NG doesn’t support my product anymore. They had to make an exception the last time I called because my 90 days of support were up. I asked if I can purchase a support package; and they said it’s not for sale in my country. So they agreed to help on principle that I had no options haha. This is all I have sadly…- FURRYe38Apr 05, 2022Guru - Experienced User
Understand that as well. Though going forward, NG would and should probably check on your system to be sure it can take newer v4 FW and work right. There could be some odd HW or Mis configurations that they could look into and check to see if there is something wrong with the FW, HW or your configuration to make sure it works better. NG is only going to update these with V4 versions of FW and if they don't know what's going on with your particular unit, then this maybe passed over and you'll not be able to fully use V4 FW. It should be looked into so you can take advantage of future FW updates.