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Forum Discussion
New - RBR750 / RBS750 Firmware Version 4.6.8.2 Released
New Features: 04/27/2022
Supports Smart Parental Control (SPC)
Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security.
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Orbi should allow us to disable the auto-updates. I spent quite a bit of time to set up the previous firmware V4.6.7.5.13 so that the router worked well with Zoom and Skype on my PC. Prior to that there were lots of problems with voices being cut off or delayed in the middle of a sentence during real-time conferencing.
With the auto-update to V4.6.8.2, the old problems with Zoom and Skype returned. Although today I rolled back to V4.6.7.5.13, I am afraid that Orbi will auto-update to V4.6.8.2 again the middle of the night. I will probably just give up if I have to do this manual rollback to V4.6.7.5.13 every morning and then a factory reset, etc. The time is just not worth it. If this problem persists, I will get a router of a different brand.
My 10-year old router (before switching to Orbi) did not have any problems with Zoom and Skype. Perhaps I will just roll back to my old router.
Orbi is arrogant and presumptive not to let users control what firmware version suits their system best.
Today, Orbi auto-updated me back to V4.6.8.2 after I previously rolled back to the older firmware. This is rather frustrating. There is no way you can easily roll back to use the older version of the firmware (Telnet trick is not available now).
Anyway, a factory reset after the auto-update to V4.6.8.2 does not work. Skype and Zoom quality remains poor.
Basically, the Auto-Update process is buggy. Each time you see an Auto-Update, you really need to "Manually" re-install the same firmware and do a factory reset after that. Ignore the warning by NG's administration webpage that you should not manually re-install to avoid problems (Yeah, count on their Auto-update). The truth is that customers should be warned about their unreliable Auto-Update. Don't believe what they tell you.
Each manual update, factory resetting, and restoring the backup.cfg took me close to one hour of work. I figure that is the price you have to pay to use NG products -- be their tester for free. I suppose in the future, whenever there is an Auto-Update, I have to redo this clunky Manual operation again. Is Orbi supposed to be a "consumer product"?
I would strongly recommend people not to avoid the hassle. It is not worthwhile and not intellectual at all to have to learn all these tricks to circumvent NG's debacles.