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Forum Discussion
New - RBR750 / RBS750 Firmware Version 7.2.6.31 Released
Enhancements: 04/10/2023
Improve the stability between base and satellite connections.
Improves satellite firmware upgrade stability.
Security Fixes:
This firmware addresses security vu...
Please follow the post FW update suggestion and information. Power cycle the system OFF then back ON. Also if problems are seen after this, a factory reset maybe needed to help check for problems.
Foo42 wrote:
Interesting that it should fix Satellite reliability. I tried two times to upgrade the last firmware (the .21). I carefully followed the upgrade instructions provided here ob this forum(satellites first, laptop wired to router, yadayadayada). Both times i had to revert to the latest 4.x release. The 7.x in both cases seemed to work until after about half an hour the problems showed up: lots of devices suddenly lost connection on a regular basis. It wasn’t WiFi, it was a nightmare. Looking forward to try out this new release.
Thank you FURRYe38, that is exactly what i did the last two tries. I will try again and report back once i found the time to do so.
What problems were being observed when you had v.21 on the system?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.How many RBS are deployed?
What is the size of your home? Sq Ft?What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageTry disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Foo42 wrote:
Thank you FURRYe38, that is exactly what i did the last two tries. I will try again and report back once i found the time to do so.- Just got a push notification on my phone that an update was just installed 7.2.6.31 on my RBR750/AX4200
Never seen a FW update this quickly - Just a quick update. Today, i installed v7.2.6.31. Satellites one after another, then finally the router. Manually because i couldn’t update automatically via the web UI from latest v4. Everything went flawlessly. Even without pulling the plug on the devices or resetting to factory defaults. The network is up and running. In addition I activated the IoT network. It feels snappier than before.
What didn’t work was to switch both main WiFi and guest WiFi from WPA2 to WPA2+WPA3. For example, my iPhone failed to connect to the main network. Even forgetting and reconnecting to the network entering the password again did not work. Network was totally unstable. Back to WPA2 and both networks work fine again.What iphone model and iOS do you have?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message