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Forum Discussion
New - RBR750 / RBS750 Firmware Version v4.6.7.5 Released
No Release Notes at this time. I'll see if I can get some.
Download Link:
https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000saFt/i4cTgMcDmRicn83wLRWla1yba4WYDLOpocfG7QED1Zc
F...
Fix for what?
Are you using this FW version since it did post back in Jan.
Jlhardwick wrote:
Hard to beleive it's been 9 months since NetGear pushed out bad firmware and still don't have a fix. Very Sad!
Yes and I factory reset and configured from scratch several times. It still has intermittent disconnects and some devices will not reconnect after that happens. Still just a very expensive paperweight which by the time they fix it will be obsolete.
How many devices do you have connected?
What devices do you have connected?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What CTS values are you currently using? Under Advanced Tab/Advanced Settings/Wireless SettingsIs Armor enabled?
Jlhardwick wrote:
Yes and I factory reset and configured from scratch several times. It still has intermittent disconnects and some devices will not reconnect after that happens. Still just a very expensive paperweight which by the time they fix it will be obsolete.
I can't currently give all the answers since I'm not at home right now and I've disconnected the piece of crap and put away in a corner to rot until NetGear gets their head out of their asses and fix this damn firmware.
I have an 1800 sq ft house and the RBR and RBS on opposite ends of the house (minimum of 40 ft)
It’s was connected to CenturyLink fiber ONT. Channels are set to Auto and have tried all the different suggestions that have been posted over the months. Frankly I should not need to change anything if it was fixed correctly. Interference from neighbors is also not a factor.
This system was working perfectly until the firmware update was pushed last June. Since I have over 60 IPs in use, can’t be down like this and have been forced to buy a competitors TriBand system that has worked flawlessly out of the box.
I’m just waiting for the fix so I can sell this damn thing.
Netgear will never get another penny of my money.As you can tell I’m beyond frustrated with their lousy support.
Ok and it's understandable. We get it.
For that size of home possible the RBS maybe too much. The RBR alone can cover around the size of home on it's own. Reducing the transmit power may also help here. Something I do with my Orbis when I have two systems online at the same time. I haven't seen any issues with my 7 series on this version of FW. Working way better than on previous v4 versions.
Next time you want to try, come back and post. We are expecting a FW update similar to what the Orbi 8 series got last week. Don't now when it will actually arrive though. Keep an eye on this forum as I try to post notification of new FW udpates for each series Orbi.
If after that the system still doesn't work, you may have a faulty system from the start and will need to check on RMA options.
Jlhardwick wrote:
I can't currently give all the answers since I'm not at home right now and I've disconnected the piece of crap and put away in a corner to rot until NetGear gets their head out of their asses and fix this damn firmware.
I have an 1800 sq ft house and the RBR and RBS on opposite ends of the house (minimum of 40 ft)
It’s was connected to CenturyLink fiber ONT. Channels are set to Auto and have tried all the different suggestions that have been posted over the months. Frankly I should not need to change anything if it was fixed correctly. Interference from neighbors is also not a factor.
This system was working perfectly until the firmware update was pushed last June. Since I have over 60 IPs in use, can’t be down like this and have been forced to buy a competitors TriBand system that has worked flawlessly out of the box.
I’m just waiting for the fix so I can sell this damn thing.
Netgear will never get another penny of my money.As you can tell I’m beyond frustrated with their lousy support.
When this first happened I was at the edge of my inital support period. At that time they did replace the RBR and the replacement again worked perfectly until the firmware update got pushed to it.
I'll watch for the next beta but I'm not going to get my hopes up. Even if it fixes it, I don't trust NetGear not not do this again.