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New - RBR850 / RBS850 Firmware Version 4.6.14.3 Released
Security Fixes: 12/01/2022
Addresses security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Moves th...
Be sure to clear out all browser caches and browser save PW profiles.
Does this happen with different browsers?
So you a 10.10.10.# IP address string on your host router?
What browser did you use to update the system?
Did you manually download and apply the FW file to the RBS web page first then the RBRs web page lastly?
> Be sure to clear out all browser caches and browser save PW profiles.
I did. In Firefox I went to Preferences → Clear Data, and cleared everything. In Chrome: Settings → Privacy and Security → Clear Browsing Data.
> Does this happen with different browsers?
Yes. Same error in Safari, Firefox, and Chrome, all on macos. Same error in Chrome on Windows.
> So you a 10.10.10.# IP address string on your host router?
Correct. My internet router does NAT and has an internal IP address of 10.10.10.1, and an external IP address of whatever Comcast gives me. My RBR850 is in access point mode with an IP address of 10.10.10.36.
When you factory reset and setup from scratch, did you use Orbi app or a web browser?
If you using a web browser, did you set up the system while disconnected from the host router?
Are you using a Dynamic or Static IP address configuration for AP mode on the RBR? Static would be recommended.
> When you factory reset and setup from scratch, did you use Orbi app or a web browser?
I used a web browser, and did a manual update (i.e. I downloaded the firmware to my computer, and then uploaded the RBR850-V4.6.14.3_2.3.12-signed.chk file).
> If you using a web browser, did you set up the system while disconnected from the host router?
When I initially did the firmware upgrade, the RBR850 was connected to the host router. After the firmware upgrade was finished and I started getting the HTTP error 500, I disconnected the RBR850 from my wired network, and then did the factory reset. I connected a single ethernet cable directly from my laptop to the RBR850, so I could log in to the RBR850 using the 192.168.1.1 factory default IP address. After applying my settings in RBR850 web interface, I powered it down and reconnected it to the rest of my wired network.
> Are you using a Dynamic or Static IP address configuration for AP mode on the RBR? Static would be recommended.
Dynamic IP address. Agree there are some benefits for static IP assignment, but I chose to use dynamic because the web interface for the RBR850 won't let you change the static ip address if you are in AP mode. Either way, that doesn't seem to be the issue in this case, because the IP address it getting assigned fine and I can access the RBR850 web interface using the assigned IP address.
Ok so you didn't mention updating the RBS. The RBS need to be updated first thing BEFORE The RBR. Use the RBS web page to update the FW on the RBS. Don't use the RBRs web page.
Then update the RBR lastly...
What you might want to do is set the RBR back to router mode, disconnected from the main host router. Factory reset the RBR using the ERASE funtion under Admin/Backup. Setup the RBR and RBS again with out the RBR being connected to the host router. Then update the FW on the RBS first and once you have the RBS FW file sent to each RBS, then manually re-load the RBR FW. Be sure you use the RBS FW file for the RBS and the RBR FW file for the RBR.
If you can get the FW re-loaded and updated, power OFF the RBR and RBS for 1 minute. Then back ON with the RBR then RBS.
Clear out all browser caches. Check for RBR and RBS web page access. Should be normal here. If it does, configure AP mode and set a static IP address on the RBR for something out side of the host routers default DHCP IP address pool. I use ###.###.#.85 on my RBR when it's in AP mode.