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Forum Discussion
FURRYe38
Apr 27, 2022Guru - Experienced User
New - RBR850 / RBS850 Firmware Version 4.6.8.2 Released
New Features: 04/27/2022
Supports Smart Parental Control (SPC)
Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security.
...
tjtrimble
Apr 29, 2022Luminary
Anyone else seeing their router and satellites on different channels on the 2.4ghz band on this version of the firmware? I have my RBR set to channel 7 (least used channel in my environment), but my satellites are both on channel 1. The 5ghz ban are all set properly on the chosen channel 44. I have verified on the Wifi Analyzer app, what is displayed is accurate. First time I have seen this issue.
tjtrimble
Apr 29, 2022Luminary
I rebooted the satellites (one I had to do twice) and now are both on my selected channel 7. The only reason I noticed this issue is because my most distant outdoor ring security camera had a very weak connection. I really wish NG would provide an option to disable automatic firmware updates.
- FURRYe38Apr 29, 2022Guru - Experienced User
Try a factory reset and setup from scratch.
tjtrimble wrote:
I rebooted the satellites (one I had to do twice) and now are both on my selected channel 7. The only reason I noticed this issue is because my most distant outdoor ring security camera had a very weak connection. I really wish NG would provide an option to disable automatic firmware updates.
- FURRYe38Apr 29, 2022Guru - Experienced User
So yesterday, checked my 8 series to see if it saw the new FW update. Was seen and was given notification about it on the RBRs web page. Instead of selecting manual update or Update ALL, I logged off and checked it this morning. All 3 units updated around 1am successfully.
I'll check for channel issues today as I didn't have time this morning. Mine is manually set for 11 and 48.
- tjtrimbleApr 29, 2022Luminary
FURRYe38 No offense intended towards you as I understand you are trying to be helpful, but NG needs to understand I am really sick of doing resets on this product because of THEIR damn forced updates. I thought for $1000 I was getting "the best consumer grade mesh wifi system" on the market. I just checked again and my sats are back on Channel 1. This product has had major issues for 50% of the time I have owned it.
- FURRYe38Apr 29, 2022Guru - Experienced User
tjtrimble No offence taken. I cringe every time I see new FW updates pushed and NG hasn't given some of us a chance to sanity check it. Trust me. We are trying to help NG understand what's going on here.
There IS reasons why I put two FW update troubleshooting steps when I post new FW updates. All I can do to help those users who see problems afterwards.