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Forum Discussion
New - RBR850 / RBS850 Firmware Version 4.6.8.2 Released
New Features: 04/27/2022
Supports Smart Parental Control (SPC)
Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security.
...
I recently updated my router to 4.6.8.2 which supposed to fix many bugs and issues as mentioned in the notes but seems like my proplem wasn't one of them despite I did factory reset and started settings from scratch as advised but still losing internet connection in both RBR & RBS this includes all devices which connected to Wifi or ethernet .
Hopfully NG will came up with instant solutions for long outstanding issues which most of useres are suffering from
Hopfully NG will came up with instant solutions for long outstanding issues which most of useres are suffering from
Is this your ISP ONT?
https://e.huawei.com/en/products/enterprise-transmission-access/access/ont/echolife-eg8040h5
What kind of LAN cable do you have connected between the RBR and this ONT? CAT6?
Does the front LED on the RBR850 turn on PINK when you notice no internet?
Does the RBR recover internet on it's own after a period of time or do you have to intervien?
Mo3lim wrote:
I recently updated my router to 4.6.8.2 which supposed to fix many bugs and issues as mentioned in the notes but seems like my proplem wasn't one of them despite I did factory reset and started settings from scratch as advised but still losing internet connection in both RBR & RBS this includes all devices which connected to Wifi or ethernet .
Hopfully NG will came up with instant solutions for long outstanding issues which most of useres are suffering from
Hi FURRYe38
Yes my ONT is Huawei EG8040H5 connected with CAT 7 cable
router light up with solid Pink/magenta color for 10 seconds when it loses the connection
router able to bring back the connection after by its self without any interference from me
its only 5 or 7 seconds but very irritating
Do you know how often this is happening in a 24hour period?
Mo3lim wrote:
Hi FURRYe38
Yes my ONT is Huawei EG8040H5 connected with CAT 7 cable
router light up with solid Pink/magenta color for 10 seconds when it loses the connection
router able to bring back the connection after by its self without any interference from me
its only 5 or 7 seconds but very irritating
- It happened 10 to 15 times a day after last update
Before was 7 max
I stopped using Orbi as main router now I have 3 devices ONT > Router > Orbi router as internet extender only
No problem been noticed till now
Good to have stable connection over loosing all the RBR features till this issue resolved