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Forum Discussion
New - RBR850 / RBS850 Firmware Version 4.6.8.2 Released
New Features: 04/27/2022
Supports Smart Parental Control (SPC)
Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security.
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Hi, I have a RBR850 in Router mode connecting to two RBS850 satellites, all running on V4.6.3.16 firmware. I have been checking firmware update on web interface and mobile Orbi app from time to time but the results have always been No New Firmware Available.
I recently came to realize there is actually newer firmware V4.6.8.2 available, but after I performed manual update on my first RBS satellite, it has failed to sync/connect to the router. I have tried several ways, including factory reset the satellite, sync via web interface / mobile app / sync button on RBR, unplug/reboot RBS & RBR, etc. None has brought the satellite back online and it always ended up with the purple/magenta light. When I performed the update and subsequent sync, the distance between RBR and the failed RBS is only a few feet.
Not sure how to fix this. Should I also manually update the remaining RBS and then RBR to V4.6.8.2? I can't afford to lose another connection point though. Appreciate your advice!
Yes if you manually update, you need to update the RBS first, recommend using the RBS web page to send down the RBS FW file. After it send, you can then update the RBR lastly using the RBRs web page and send the RBRs FW file there. All should come back to ready and reconnect. Once it's up and ready, I recommend a power OFF of the RBS and RBR for 1 minute, then back ON with the RBR first, then RBS lastly.
Hydechen wrote:
Hi, I have a RBR850 in Router mode connecting to two RBS850 satellites, all running on V4.6.3.16 firmware. I have been checking firmware update on web interface and mobile Orbi app from time to time but the results have always been No New Firmware Available.
I recently came to realize there is actually newer firmware V4.6.8.2 available, but after I performed manual update on my first RBS satellite, it has failed to sync/connect to the router. I have tried several ways, including factory reset the satellite, sync via web interface / mobile app / sync button on RBR, unplug/reboot RBS & RBR, etc. None has brought the satellite back online and it always ended up with the purple/magenta light. When I performed the update and subsequent sync, the distance between RBR and the failed RBS is only a few feet.
Not sure how to fix this. Should I also manually update the remaining RBS and then RBR to V4.6.8.2? I can't afford to lose another connection point though. Appreciate your advice!