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New - RBR850 / RBS850 Firmware Version 4.6.8.5 Released
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
- Fixes Armor activation issue
- Fixes SPC activation issue
- Fixes issue accessing router GUI/app after firmware update
Download Link:
https://www.netgear.com/support/product/rbk852.aspx#download
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual.
To find your user manual, visit https://www.netgear.com/support/
enter your model number in the search box, and click the Documentation button on the product
NOTE: Orbi app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too.
If you manually update, be sure to update the RBS first, then RBR lastly.
NOTE: Update the RBS first, then the RBR lastly. I recommend doing a full on factory reset after the FW loads, system is back to ready and a power OFF for 1 minute then back ON has been performed. Use a wired PC and web browser for this. Load the FW on to each RBS web page using the RBS web page, not thru the RBRs web page. Then load the FW lastly on the RBRs web page. Walk thru the setup wizard. You can manually setup the system as well for those who are more experienced with this.
A factory reset maybe needed if problems are encountered:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
NOTICE: All users are advised to not downgrade FW on Orbi systems to older versions of FW. Downgrading FW may cause problems on the system and or cause units to no longer function. If you experience a problems after FW updating your Orbi system, please post in this thread or create a new post and give details to what your experiencing and we'll help you troubleshoot the problem.
Let us know how it works for you in this thread please.
96 Replies
For anyone still seeing mysterious RBR reboots on this version of FW, try this:
Manual update has been uneventful so far. I did the RBS, then the RBR - no other intervention required; they automatically restarted and reconnected.
All looks fine with the new firmware, only my wired backhaul is showing this on the RBS850
No signs of the RBS850 actually using the wireless backhaul:
Speeds are OK too, are there more users with this strange advice?
RBK852 @ V4.6.8.5_2.1.9
I was hoping this would fix the Nest thermostat issue where we need to put them on the guest network. It didn’t. I will keep watching for the Nest firmware as well.
Should be, mine aren't.
What the distances between the RBR and RBS and how many RBS do you have deployed. What is the distances between the NEST and RBR and RBS?
Timtech wrote:
I was hoping this would fix the Nest thermostat issue where we need to put them on the guest network. It didn’t. I will keep watching for the Nest firmware as well.
You don’t have a guest network for your Nest?
I moved one thermostat to my primary ssid and it took about 6 hours to go offline and need to be charged. I moved it back to my guest network after charging via usb and it’s been running solid and no voltage drop.
I even removed all family policies and my armor is expired. I’m not sure why the guest works and primary doesn’t
As far I see, this is one of the issue tried to fix, right:
- Fixes issue accessing router GUI/app after firmware update
For me, my iPhone connected to the wireless network of the Orbi router, but still cannot connect to it using the application (Orbi). I got the same error message, as before: "We can't find your Orbi"...
Forget it, works now.
Be sure to try these on Apple devices if you encounter Orbi app issues:
Lewes1973 wrote:
As far I see, this is one of the issue tried to fix, right:
- Fixes issue accessing router GUI/app after firmware update
For me, my iPhone connected to the wireless network of the Orbi router, but still cannot connect to it using the application (Orbi). I got the same error message, as before: "We can't find your Orbi"...
I have an RBR850 connected to AT&T Fiber in bridge mode and two RBS850 satellites in my configuration. I have two dwellings on my property, each with its own Apple HomeKit setup. I've had this setup just over 1.5 years and it's been amazing until now. The 4.6.8.5 update itself was uneventful on the satellites and router, everything reconnected just fine afterwards without performing a factory reset. However, within two days of installing the firmware updates both of my Apple HomeKit homes now show the dreaded "no response" on all 3rd party devices (the HomePods and Apple TV devices all work fine).
Strangely, while the 3rd party devices show no response and all HomeKit hubs are showing standby (typically one for each dwelling shows connected), the HomeKit automations are still running just fine every day. Meanwhile, the manufacturer apps for August Lock, Lutron Caseta, Belkin WeMo and Meross are all functioning just fine on their own.
I'm hoping someone else has experienced this issue along with the 4.6.8.5 update. Searching online I did see HomeKit devices showing no response was a problem back in 2018 and was resolved by another round of firmware updates at the time. I'm hoping that's the case here as well. It seems like a huge oversight to not test functionality for IoT devices prior to rolling out an update (true for Google, Alexa and HomeKit).
I'm tempted to purchase a Linksys Atlas 6E setup with two satellites to see what happens with HomeKit, but the thought of spending another $1200 on top of the $1000 I spent on the Orbi isn't an option. Here's hoping a fix is in the works!
Regards,
Wolf
My setup:
AT&T Fiber running in bridge mode | RBR850 v4.6.8.5 | two RBS850 Satellites v4.6.8.5
IoT devices: Arlo with 10 cameras | Lutron Caseta with 100+ devices | 8 Belkin WeMo outlets | 10 Meross outlets | 7 HomePods | 6 Apple TVs
Homekit seems fine here and I've been running the update for 10 days, in AP Mode. I have some Sonos, a lot of Hue Lights, some Ecobee, some Marantz connected, and they are all OK.
Retired_Member wrote:...within two days of installing the firmware updates both of my Apple HomeKit homes now show the dreaded "no response" on all 3rd party devices (the HomePods and Apple TV devices all work fine).
...
Regards,
Wolf
My setup:
AT&T Fiber running in bridge mode | RBR850 v4.6.8.5 | two RBS850 Satellites v4.6.8.5
IoT devices: Arlo with 10 cameras | Lutron Caseta with 100+ devices | 8 Belkin WeMo outlets | 10 Meross outlets | 7 HomePods | 6 Apple TVs
Thanks for the speedy reply bullm00n! Glad you are able to confirm your HomeKit setup is working ok after the update. After I posted earlier, I had gone so far as to briefly set DMZ on one of the two Apple TVs designated as a Home Hub to troubleshoot, no luck there either.
False alarm evidently in reference to the firmware update on the Orbi. After your reply, I went Apple's route of signing out of iCloud on the two Apple TVs designated as Home Hubs, restarted each for good measure, signed into iCloud on each and now both homes in HomeKit are working normally.
In the 4+ years I've been using HomeKit I've never had to do that. Thanks Apple! I'll post back if it looks like it's still an issue with the Orbi setup.
Regards,
Wolf
