New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released

FURRYe38
Guru - Experienced User
Sep 12, 2023
Lets try this, FR the RBS then turn it OFF.

Use the RBRs web page and go into Basic tab/Connected Devices and select the Disconnect button for the one RBS that is turned OFF.

Reboot the RBR.

After the RBR is back to ready, turn ON the RBS and after it starts pulsating WHITE, Use the RBRs web page and Select Add Satellite. Walk thru this process here to add the RBS.

I recommend having the RBS near or in same room as the RBR during this process.

See if the RBS will resync fully.

If it does, you may need to factory reset the RBR as well and all RBS and walk thru the setup from scratch.

dustman86 wrote:

I recently had an issue where my RBS850 satellite didn't seem to have any devices connected to it.
A reboot seemed to have resolved the issue but I got curious if there was a new firmware while investigating the issue and found that V7.2.6.21_5.0.20 was available.

I saw that it addressed an issue that I may have been experiencing "Improve the stability between base and satellite connections."

I manually upgraded from 4.6.14.3 (satellite first and then the RBR850 router)
Initially the upgrade looked like it was going well but I ended up with a magenta light on the router and after attempting to reboot a few times to fix it I had to factory default it with a paper clip.

I have gone back through and set it up, but I am unable to get the satellite to reconnect/sync.
It showed as disconnected in the attached devices so I removed it.
Went through attempting to sync it via the button on the back and failed.
I have now factory defaulted it multiple times and tried resyncing it without any luck.

**Note the instructions say wait 2 min for the LED to light solid white but it continues to blink for roughly 5 min and then go blue.
I have attempted to sync after waiting 2-3 min while it is blinking white, and the router will say it was successful, but it will never show up in the dashboard or the Attached Devices.

Thanks in advanced for any help or suggestions.
- cdysthe
  Virtuoso
  Sep 13, 2023
  Hi,
  
  The update went without problems and everything seems to work. I'm having a curious problem after update. Our Android phones has serious performance issues. DNS requests takes much longer and sometimes times out and web page loading is very slow/ Not so on my laptop or desktop computer on an ethernet connection. I did not factory reset after update. Could a factory reset solve the Android phone wi-fi connection issues? I have tried with several Android phones, they all have these issues.
  - FURRYe38
    Guru - Experienced User
    Sep 13, 2023
    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.
    
    Be sure to disable any MAC Address randomizers on phones and pads while at home:
    https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
    
    Please read about doing a FR from the initial post in this thread.
    
    cdysthe wrote:
    
    Hi,
    
    The update went without problems and everything seems to work. I'm having a curious problem after update. Our Android phones has serious performance issues. DNS requests takes much longer and sometimes times out and web page loading is very slow/ Not so on my laptop or desktop computer on an ethernet connection. I did not factory reset after update. Could a factory reset solve the Android phone wi-fi connection issues? I have tried with several Android phones, they all have these issues.
- dustman86
  Aspirant
  Oct 04, 2023
  FURRYe38 thanks for the help. Unfortunately, the info provided didn't resolve the issue.
  I was able to get the RBS functional only after performing a factory reset on both the RBR and RBS and start from scratch.
  Either way I appreciate the response and help.
  - FURRYe38
    Guru - Experienced User
    Oct 04, 2023
    Ok, Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
    https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
    Enjoy. 📡
    
    dustman86 wrote:
    
    thanks for the help. Unfortunately, the info provided didn't resolve the issue.
    
    I was able to get the RBS functional only after performing a factory reset on both the RBR and RBS and start from scratch.
    
    Either way I appreciate the response and help.

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New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released