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Solved
New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
New Features: 09/08/2023
Supports Separate SSID IoT network.
https://kb.netgear.com/000064267/How-do-I-enable-or-disable-the-Internet-of-things-IoT-network-on-my-Orbi-WiFi-6E-System https://...
Update went smooth, no issues so far.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
mikeinlondon wrote:
The trouble is I have no idea what Hyperoptic device we are connected to and what mode it is in. Our Orbi is behaving ok with all our devices except iphones, we just have a problem with the iphones dropping wifi between the router and satellite. Would setting our Orbi to AP mode solve anything like this? Will is cause any other issues?
One RBS
Flat is 120m2 but L shaped
Probably only 20 feet between RBR and RBS
If RBS is turned off RBR signal does not reach the living room at all as walls very thick so we definitely need one even though it’s not far
Only happens with two iPhones. All other devices rock solid
Router 2.4hz channel 1 - 5hz channel 48
Randomisers turned off on both iPhones
Flat is 120m2 but L shaped
Probably only 20 feet between RBR and RBS
If RBS is turned off RBR signal does not reach the living room at all as walls very thick so we definitely need one even though it’s not far
Only happens with two iPhones. All other devices rock solid
Router 2.4hz channel 1 - 5hz channel 48
Randomisers turned off on both iPhones
20 feet maybe a bit too close between the RBR and RBS...can you move the RBS say maybe 5-10 feet farther out?
Try channel 40 if it's not populated by neighbors using that channel.
Thanks!
I cant move it for various reasons but will monitor it now. Will moving 5hz from 48 to 40 make a difference?