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New - RBR850 / RBS850 Firmware Version 7.2.6.21 Released
New Features: 09/08/2023
Supports Separate SSID IoT network.
https://kb.netgear.com/000064267/How-do-I-enable-or-disable-the-Internet-of-things-IoT-network-on-my-Orbi-WiFi-6E-System https://...
Update went smooth, no issues so far.
For users having problems with there Orbi units after updating to v.31, We recommend that if you have done most troubleshooting efforts to clear the issues seen after loading v.31 and still experience problems, you'll need to downgrade back to v.21 version. RBS first then RBR lastly. It's recommended after downgrading, to perform a Factory Reset and setup from scratch to ensure there no lingering FW from v.31 on the system. Also disable the Auto Update feature on the RBRs web page soon after to avoid the system re-updating back to v.31.
We have made NG aware of the issues with v.31 and have ask them to consider pulling back FW v.31 for all Orbi AX and AXE systems.
Thank you.
It's a bit weird to lock the threads for the .31 version, though, isn't it? It's still the latest version, the one that's automatically pushed to users, and the one that most people will be running on. They'll still be looking for support.
FWIW I've had no issues with .31 (current uptime 129 days). The only problem I've observed is that the Orbi doesn't like having a mixture of wired and wireless satellites - devices don't move smoothly between them as they should, and often drop the connection - but that's been an issue with every firmware version I've ever tried, it's never worked properly. As long as I keep both satellites on wireless backhaul it all functions properly as it should.
That's interesting what you mention. I have 5 Orbi's as of today and one router ... they were all wired. The one added today is not, it's wireless due to a damaged RJ45 which needs repairing.
Have you seen disconnects with your system? I have not with any devices but earlier year treated myself to a new high end Dell which has persistent disconnects .... sometimes hourly. It's been back to Dell who replaced a load of stuff but ironically not the wifi device. But it's still disconnecting. No other devices we have are doing so, so I think it's the laptop. But of course 'if' there is a potential problem with Orbi's then it would be good to know about it.
And as a wider question to the thread, is it possible to share what issues have been seen please? Just a layman's summary, would be interesting to know. I'm still curious how my 4 satellites have updated themselves to .31 when I only applied it to the RBR unit 🙂
I only see disconnects when I run my two satellites as mixed wireless/wired.
In that configuration I see two issues. Firstly my phone will regularly drop connection when moving between the two satellites, and will be unable to reconnect to the network (even manually) for anything up to a few minutes. The Orbi doesn't handle the transition between the satellites at all seamlessly.
Also I see my laptop (connected via wifi to the wired satellite) occasionally dropping the very solid connection it's getting to that satellite and instead preferring a much poorer connection to the router. There's no logic to this as far as I can see.
As I said, these problems ONLY occur when I run one satellite wired, one wireless. When they are both wireless, the system doesn't exhibit either of these behaviours. And I've observed this on every firmware version I've tried on the Orbi right back to when I first got it, so at this point I'm just considering it a bug that'll probably never get fixed.FYI, users can disable auto update on the RBR. This prevents the system from being updated.
Also, if you decide to update the system, be sure your updating the RBS FIRST, then the RBR lastly. This avoids the RBS becoming disconnected and non responsive during FW upgrade or downgrade transitions.
IF your using v.31 with out issue, use as is. Were not recommending v.31.
moonwatcher64 wrote:
That's interesting what you mention. I have 5 Orbi's as of today and one router ... they were all wired. The one added today is not, it's wireless due to a damaged RJ45 which needs repairing.
Have you seen disconnects with your system? I have not with any devices but earlier year treated myself to a new high end Dell which has persistent disconnects .... sometimes hourly. It's been back to Dell who replaced a load of stuff but ironically not the wifi device. But it's still disconnecting. No other devices we have are doing so, so I think it's the laptop. But of course 'if' there is a potential problem with Orbi's then it would be good to know about it.
And as a wider question to the thread, is it possible to share what issues have been seen please? Just a layman's summary, would be interesting to know. I'm still curious how my 4 satellites have updated themselves to .31 when I only applied it to the RBR unit 🙂