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Forum Discussion
FURRYe38
Mar 04, 2022Guru - Experienced User
New - RBR850 / RBS850 Firmware Version v4.6.7.13 Official Release
New Features:
SPC support for clients connected to a guest network
DHCP Option 60&61 support for ISP internet & IPTV connectivity
Enhancements:
Singapore password requirement enhan...
FURRYe38
Mar 06, 2022Guru - Experienced User
Zweiklang wrote:
Ok so I updated to .13 yet the issue still persists, at the same time in the evening, always around 6:25pm both the satellite and the router (in AP mode) light up in magenta. No chance to connect anymore, not wirelessly, not with wire.<This seem to point to either a interference problem in your envirionment or faulty HW, however if both are failing at the same time during same time frame in the evening, I would presume there is some sort of interence issue going on and wouldn't be a HW issue.
- restarted router and satellite: same issue
- tried re-syncing: same issue.
- Switched satellites: same issue
- tried other ethernet cable: same issue
- tried different ethernet ports on both satellite and router: same issue
- factory reset the router: same issue> Did you factory reset the RBS as well?
- keep satellite switched off after magenta: no issues!
- turn on satellite next morning: no issues! Until ~6:25pm
there's no devices conecting specifically around that time either. Also no airplanes flying over the house around that time.
I still need suggestions for solutions :(
What happens if you use online 1 RBS and not 2?
Zweiklang
Mar 06, 2022Aspirant
That’s the combo I’m running on now. Just 1 out of 2 satellites. The other one is not even registered after the factory reset.
- FURRYe38Mar 06, 2022Guru - Experienced User
And is the problem still happening with just 1?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)?
Zweiklang wrote:
That’s the combo I’m running on now. Just 1 out of 2 satellites. The other one is not even registered after the factory reset.- ZweiklangMar 06, 2022AspirantYes it’s still happening with 1 satellite.
The total size of the house is about 186sqm, about 2,000 sqft. The two satellites are about 13m apart, separated through thick brick walls, a metal/concrete floor and doors.- FURRYe38Mar 06, 2022Guru - Experienced User
Possible distance and building materials could be a factor here. 42ft maybe too far in between since you have brick, concrete and metal in between. These will impact wifi signal travel. Try 25-30ft with the RBS.