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Forum Discussion
New - RBR850 / RBS850 Firmware Version v4.6.7.13 Official Release
New Features:
SPC support for clients connected to a guest network
DHCP Option 60&61 support for ISP internet & IPTV connectivity
Enhancements:
Singapore password requirement enhan...
Hi,
I have the RBR853, I updated the firmware to the latest via my phone app and my 2 satellites did not show up, they are connected wired. I did a factory reset and try to sync them again but nothing. So I took the satellite closer to the router and re-sync them again at it works, I did it while connected wired and it shows the connection was wired. I repeat the steps to the other unit and it works but when I move then back to their location and connected them wired they show that they are offiline. I know cables are good since it was working before and I tested then by connecting my laptop and I dont have any issues. Any clue what it is happening. When they connected they were showing the latest firmware 4.6.7.13.
Thanks
Ensure the RBS were updated prior to updating the RBR and make sure the RBS were updated.
Ensure the RBS are wirelessly connected to the RBR first, then while near or in same room as RBR, ethernet connect each RBS to the back of the RBR and check to ensure they get connected via ethernet.
What CAT# cable are you using? CAT6 is recommended.
Any LAN switches or patch panels in between the RBS and RBR when they are in there remote locations?
jdelgado wrote:
Hi,
I have the RBR853, I updated the firmware to the latest via my phone app and my 2 satellites did not show up, they are connected wired. I did a factory reset and try to sync them again but nothing. So I took the satellite closer to the router and re-sync them again at it works, I did it while connected wired and it shows the connection was wired. I repeat the steps to the other unit and it works but when I move then back to their location and connected them wired they show that they are offiline. I know cables are good since it was working before and I tested then by connecting my laptop and I dont have any issues. Any clue what it is happening. When they connected they were showing the latest firmware 4.6.7.13.
Thanks