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Forum Discussion
New - RBR850 / RBS850 Firmware Version v4.6.7.13 Official Release
New Features:
SPC support for clients connected to a guest network
DHCP Option 60&61 support for ISP internet & IPTV connectivity
Enhancements:
Singapore password requirement enhan...
Ensure the RBS were updated prior to updating the RBR and make sure the RBS were updated.
Ensure the RBS are wirelessly connected to the RBR first, then while near or in same room as RBR, ethernet connect each RBS to the back of the RBR and check to ensure they get connected via ethernet.
What CAT# cable are you using? CAT6 is recommended.
Any LAN switches or patch panels in between the RBS and RBR when they are in there remote locations?
jdelgado wrote:
Hi,
I have the RBR853, I updated the firmware to the latest via my phone app and my 2 satellites did not show up, they are connected wired. I did a factory reset and try to sync them again but nothing. So I took the satellite closer to the router and re-sync them again at it works, I did it while connected wired and it shows the connection was wired. I repeat the steps to the other unit and it works but when I move then back to their location and connected them wired they show that they are offiline. I know cables are good since it was working before and I tested then by connecting my laptop and I dont have any issues. Any clue what it is happening. When they connected they were showing the latest firmware 4.6.7.13.
Thanks
Thanks FURRYe38, my issues might have been I updated the rbr first. The RBS are connected to a switch all cables are Cat6.
Thanks
Thanks
And the important part: Log into the RBS directly to update the firmware. I found out the hard way trying to load 4.6.75 onto it through the RBR page.
spewak wrote:And the important part: Log into the RBS directly to update the firmware. I found out the hard way trying to load 4.6.75 onto it through the RBR page.
spewak are you saying by "log into the RBS directly", to go to its 192.168.1.x page and log in to do the firmware update there, that this is the best way to do firmware updates? I ask because doing them through the orbilogin web page had some challenges and I know not to do it through the Orbi app! Thanks
Ok, I am back at home so I can try a few things mention here. So far I have not been successful in having my RBS to show up on the map after I place them in their location. I can connect to the via their web interface and it shows "Your WIFI Orbi Satellite connection is up and running" It shows me devices connected. On the orbi app on the map I see them with a red mark and it says connection type Offline. They are connected wired and I have check all network cables and they are good and I can ping them from my laptop. This started happening after I updated the firmware. I reset the router to factory default. I can see the RBS when I bring them close to the router but once I take them back to the location there were before and connected them wired I dont see them on the map, but again I can connect to their web interface.
Thanks
I wanted to give you an update what I discover. If I move my RBS to their location and I just power them up with not network cable and wait until they connect showing the blue light, they will show up on the web interface and on the app. I then connect the cable and they will remain connected and they show up on the app as wired but they do not show up on the web interface. Very strange, I think it is a bug. Before this I was connecting the network cable and then powering up. Anyone notice this.
Thanks
Most of the time, it's recommended to get the system setup with the RBRs web page and and web browser. Wirelessly sync the RBS to the first fully. Once they are since, then ethernet connect them. Once there fully connected. Status should show good when wireless, wired when ethernet connected. Once the RBR and RBS are fully setup and running, then connect the Orbi app and check it's network map tile.
