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Forum Discussion
New - RBR850 / RBS850 Firmware Version v4.6.7.13 Official Release
New Features:
SPC support for clients connected to a guest network
DHCP Option 60&61 support for ISP internet & IPTV connectivity
Enhancements:
Singapore password requirement enhan...
Was having a problem with my RBR850 rebooting every few days. Was hoping that this firmware would fix that problem. Now it reboots twice a day. Very frustrating.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
NJEric wrote:
Was having a problem with my RBR850 rebooting every few days. Was hoping that this firmware would fix that problem. Now it reboots twice a day. Very frustrating.
Given your email last night, I did shut down the router for about 5 minutes. First thing this morning, it restarted spontaneously again. I have 24. GHz set to 10 and 5 GHz set to channel 48. We're in a suburban area, so not a ton of noisy neighbors. The RBR850 is connected directly to the ONT (Verizon FIOS) via ethernet - not sure why this would cause a reboot. In addition to the RBR850, I have two RBS850's to extend the signal to upstairs and in the basement - RBR850 is on the main floor. I also have AX disabled and 20/40 MHz coexistence turned off as I've heard before those cab causes issues. The only "non-vanilla" thing about my environment is I do have about 60 devices attached with quite a few IOT devices - security cameras, etc. All with mainstream providers nest/Google, Hue, etc.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.Ok if you have lots of neighbors, lets try turning down the transmit power on the RBR from 100% to 50%.
Also set channels to 1, 6 or 11. 10 is not a primary channel to use normally.
What are the CTS values currently?
So when the RBR restarts the front LED turns PINK?
60 devices. Hmmm. Should be ok however may depend on what there all doing all at once. And they should all be spread out connected to the RBS and RBR. To help narrow this down some, I would turn OFF what you can for devices for a short time frame. Also I would turn OFF the RBS. Go with the RBR alone with limited devices that you can use for a short time frame and see if the RBR continues to reboot it self or not.
Seen odd issues with ISP Modems and ONTs so can't rule this out just yet.
What is the model# of the Internet Service Providers ONT the NG router is connected too?
Has a factory reset and set up from scratch been performed yet?
NJEric wrote:
Given your email last night, I did shut down the router for about 5 minutes. First thing this morning, it restarted spontaneously again. I have 24. GHz set to 10 and 5 GHz set to channel 48. We're in a suburban area, so not a ton of noisy neighbors. The RBR850 is connected directly to the ONT (Verizon FIOS) via ethernet - not sure why this would cause a reboot. In addition to the RBR850, I have two RBS850's to extend the signal to upstairs and in the basement - RBR850 is on the main floor. I also have AX disabled and 20/40 MHz coexistence turned off as I've heard before those cab causes issues. The only "non-vanilla" thing about my environment is I do have about 60 devices attached with quite a few IOT devices - security cameras, etc. All with mainstream providers nest/Google, Hue, etc.
