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Forum Discussion
New - RBR850 / RBS850 Firmware Version v4.6.7.13 Official Release
New Features:
SPC support for clients connected to a guest network
DHCP Option 60&61 support for ISP internet & IPTV connectivity
Enhancements:
Singapore password requirement enhan...
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
NJEric wrote:
Was having a problem with my RBR850 rebooting every few days. Was hoping that this firmware would fix that problem. Now it reboots twice a day. Very frustrating.
Given your email last night, I did shut down the router for about 5 minutes. First thing this morning, it restarted spontaneously again. I have 24. GHz set to 10 and 5 GHz set to channel 48. We're in a suburban area, so not a ton of noisy neighbors. The RBR850 is connected directly to the ONT (Verizon FIOS) via ethernet - not sure why this would cause a reboot. In addition to the RBR850, I have two RBS850's to extend the signal to upstairs and in the basement - RBR850 is on the main floor. I also have AX disabled and 20/40 MHz coexistence turned off as I've heard before those cab causes issues. The only "non-vanilla" thing about my environment is I do have about 60 devices attached with quite a few IOT devices - security cameras, etc. All with mainstream providers nest/Google, Hue, etc.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.Ok if you have lots of neighbors, lets try turning down the transmit power on the RBR from 100% to 50%.
Also set channels to 1, 6 or 11. 10 is not a primary channel to use normally.
What are the CTS values currently?
So when the RBR restarts the front LED turns PINK?
60 devices. Hmmm. Should be ok however may depend on what there all doing all at once. And they should all be spread out connected to the RBS and RBR. To help narrow this down some, I would turn OFF what you can for devices for a short time frame. Also I would turn OFF the RBS. Go with the RBR alone with limited devices that you can use for a short time frame and see if the RBR continues to reboot it self or not.
Seen odd issues with ISP Modems and ONTs so can't rule this out just yet.
What is the model# of the Internet Service Providers ONT the NG router is connected too?
Has a factory reset and set up from scratch been performed yet?
NJEric wrote:
Given your email last night, I did shut down the router for about 5 minutes. First thing this morning, it restarted spontaneously again. I have 24. GHz set to 10 and 5 GHz set to channel 48. We're in a suburban area, so not a ton of noisy neighbors. The RBR850 is connected directly to the ONT (Verizon FIOS) via ethernet - not sure why this would cause a reboot. In addition to the RBR850, I have two RBS850's to extend the signal to upstairs and in the basement - RBR850 is on the main floor. I also have AX disabled and 20/40 MHz coexistence turned off as I've heard before those cab causes issues. The only "non-vanilla" thing about my environment is I do have about 60 devices attached with quite a few IOT devices - security cameras, etc. All with mainstream providers nest/Google, Hue, etc.
Its hard to see the model number on the ONT without unmounting it which I would rather not to, but it is a Nokia model of some kind. One satellite is mounted in the attic, so its well over 30 feet to the router. The one in the basement might be slightly within the 30 feet range - pretty close though. The house is about 4000 square feet. CTS for both 2.4 GHz and 5 GHz is 64. REALLY appreciate the help.
Ok... I'm thinking we should focus on getting the RBR stable first and making sure its working well with the ONT. If it's stable at the ONT with just some devices connected, we can graduate adding devices to see if anything else happens or turn on 1 RBS and see how it goes.
You can try changing the CTS to 500 or 2347 as well though rather you keep 64 for a bit while we test the RBR alone with limited devices connected. Can set Transmit to 50%. Helps with having lots of neighbors near by
IF the RBR still reboots with limited devices and no RBS connected, there could be a problem between the RBR and ONT.
Would need you to take a look at the RBRs debug page on daily basis for quick glance at CPU and memory usage values and Uptime. IPaddress\debug.htm
May at some point have you turn on debug logging...