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Forum Discussion
New - RBR850 / RBS850 Firmware Version v4.6.7.5 Released
No Release Notes at this time. I'll see if I can get some.
Download Link:
https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000saFy/gnaaQgriSv_NWgvrN.dvn786cl4eG45R2.62LEI3edU
F...
Hello !
I own an Orbi system and I have some of the problems that you mention in these posts that may be fixed by this future firmware upgrade.
ORBI RBR850 which is in AP mode (and DHCP) + 4 satellites RBS850 which are connected to the RBR850 with ethernet cables (Backhaul ethernet direclty wired to ports 1,2,3,4 of the RBR850). Everything is up to date with the latest official version (in France) which is V4.6.3.16_2.0.51.
My internet provider is Free (in France) using optical fiber (10Gb EPON) and the box is Freebox Delta (having an integrated router with 4 ethenet Gibagit ports).
The problem is that one satellite becomes not visible in the RBR850 admin basic homepage but visible in the "connected satellites" on the "attached devices" page (but not in the firmware upgrade page), Orbi iOS app is also able to see all satellites (but the one which is connected to RBR850 port 1 has nothing listed to connected to it, but in reallity it has some ethernet devices pluged in) and after a while it becomes the "disconnected", but still works if connected to Wifi backhaul (after resynchonize button operation). I realized that this satellite having issues is connected to port 1 of the RBR850, in the firmware changelog you mention here v4.6.7.5 there is a mention regarding this issue fixing on this port (whern RBR is in AP mode).
I very disapointed by french support because they asked me to make a lot of operations (resets, synchro, etc.) and they are not aware of this bug related to ethernet backhaul on port 1 and they have no idea about a new firmware release that may fix this. Why do some local support teams have not exchanges/communications with central NG support team ?
They just told me that I have return the whole pack (that costs around 2000 Euros) to amazon as I have until 31st January to be refunded.
I would prefer to give this product a chance and try this firmware upgrade (even if I'm afraid there are others problems to come with this one), but I'm not sure if it will cancel the guarantee if the firmware is not officialy released on NG download section (or in the RBR850 admin page)
Also, could you tell me if the satellites have also the same version of this new firmware, I guess the files are not the same for RBR and RBS.
I read that we should upgrade satellites first then the router, and restart everything one by one (router first).
Yes RBS should have same version of FW and yes, if you update manually, update the RBS first using there web page, then update the RBR lastly. Once the RBS and RBR are back to ready, power them OFF for 1 minute or longer along witht he ISP ONT or modem. Then back ON with the ONT or Modem first, then RBR and the RBS.
mikijoe1 wrote:
Hello !
I own an Orbi system and I have some of the problems that you mention in these posts that may be fixed by this future firmware upgrade.
ORBI RBR850 which is in AP mode (and DHCP) + 4 satellites RBS850 which are connected to the RBR850 with ethernet cables (Backhaul ethernet direclty wired to ports 1,2,3,4 of the RBR850). Everything is up to date with the latest official version (in France) which is V4.6.3.16_2.0.51.
My internet provider is Free (in France) using optical fiber (10Gb EPON) and the box is Freebox Delta (having an integrated router with 4 ethenet Gibagit ports).
The problem is that one satellite becomes not visible in the RBR850 admin basic homepage but visible in the "connected satellites" on the "attached devices" page (but not in the firmware upgrade page), Orbi iOS app is also able to see all satellites (but the one which is connected to RBR850 port 1 has nothing listed to connected to it, but in reallity it has some ethernet devices pluged in) and after a while it becomes the "disconnected", but still works if connected to Wifi backhaul (after resynchonize button operation). I realized that this satellite having issues is connected to port 1 of the RBR850, in the firmware changelog you mention here v4.6.7.5 there is a mention regarding this issue fixing on this port (whern RBR is in AP mode).
I very disapointed by french support because they asked me to make a lot of operations (resets, synchro, etc.) and they are not aware of this bug related to ethernet backhaul on port 1 and they have no idea about a new firmware release that may fix this. Why do some local support teams have not exchanges/communications with central NG support team ?
They just told me that I have return the whole pack (that costs around 2000 Euros) to amazon as I have until 31st January to be refunded.
I would prefer to give this product a chance and try this firmware upgrade (even if I'm afraid there are others problems to come with this one), but I'm not sure if it will cancel the guarantee if the firmware is not officialy released on NG download section (or in the RBR850 admin page)
Also, could you tell me if the satellites have also the same version of this new firmware, I guess the files are not the same for RBR and RBS.
I read that we should upgrade satellites first then the router, and restart everything one by one (router first).